It’s easy to still get excited when the Caller ID flashes the name of a newspaper, magazine, or television network. Media opportunities are, after all, the whole point of public relations. Those in the public relations industry can easily fall in love with the attention that comes from an audience, but you still have to be careful when accepting an invitation for a media interview or television/radio appearance. Many public relations consultants refuse to believe it, but not all media opportunities are golden. (Read more…)

Recently, I was transcribing a very casual media interview; it was an amiable chat, even when the questions got tough. Listening to the tape, I was struck by my constant “um’s” and “ah’s.” I came to the interview well-prepared, and I still sometimes sounded as if I didn’t know what I was talking about. There are many potential mistakes even a seasoned public relations consultant can make during the most relaxed media interview. Your responses can be too rapid. (Read more…)

New York is typically considered one of the most cosmopolitan places in the world when it can often be one of the most provincial. My friend Mike grew up in Brooklyn; from the bedroom of his house you can see the Empire State Building. Last week he asked me how to get to City Hall in Manhattan, which is at the foot of the Brooklyn Bridge. Provincialism can work against public relations efforts because it shines a light on attitudes and ideas that may be foreign to others or that play into stereotypes. A recent story in the Wall Street Journal provided an interesting example. (Read more…)

Your press release did its job. A reporter calls and wants to talk about your business. Now what? You need to build a relationship with the reporter, and the primary way you’re going to do so is through  a media interview. (Read more…)

A politician gets asked about abortion and the answer somehow comes back to education. They’re asked about tax reform and the answer relates to education. Foreign policy is inexplicably linked to, you guessed it, education. What’s going on here? The politicians are using messaging points, the essential and core elements of an argument or pitch. It’s the message that you want to get across, regardless of the subject. It’s like getting a piece of press on “your terms.” Too often, success in public relations is measured by how much publicity you get. But if the publicity isn’t “on message,” what good is it? (Read more…)

If you’ve ever been on a blind date, you know it can be a harrowing experience. You’re thrust into a situation — one you may not even want to be in — and the only information you usually have is second hand. You want to make a good impression — unless you’re trying to get home early — so you have to be prepared. A face-to-face media interview or in-person meeting with a journalist is a lot like a blind date. (Read more…)

Recently I appeared on the CNBC show Kudlow and Cramer. I’d like to use that on-camera experience to offer up a little advice for any public relations pros who suddenly find themselves (or their clients) booked for any sort of televised media interview. It’s not as scary as you may have thought. (Read more…)

You’ve just concluded the best media interview of your career. A very prestigious publication interviewed your CEO. You did everything by the book. You feel good, your CEO feels good, and the reporter obtained everything needed to write the story. You can’t wait for the article to appear. (Read more…)

In the world of modern TV talk shows, civility is a forgotten art. The term “talk show” is probably not even apt; these shows are basically televised confrontations. It’s odd how many talk show guests still expect to be treated with a certain sense of decorum. That’s why PR firms should be wary about booking clients for talk show appearances; seated in front of a combative host, what you thought would be an opportunity for easy publicity can quickly turn into a public relations nightmare. (Read more…)

I’m one of those strange people who doesn’t have cable or satellite television. One of the nice things about the radio I have is that I’m able to listen to a simulcast of financial news network CNBC, and an added benefit of having no picture is that I get to really concentrate on what’s being said by the interviewees. (Read more…)