eReleases - Contact Us

Reid W
14 Nov 2019

Best wire service out there!

Teri R
13 Nov 2019

Excellent customer service.

Parri S
NY, United States
12 Nov 2019

I had some last minute changes I needed to make and they were promptly made, with new copy sent to me so I could see the changes.

David H
12 Nov 2019

No issues

Paul P
12 Nov 2019

Great Service

Oscar R
12 Nov 2019

Very professional

Carlos R
12 Nov 2019

Was straight forward

Aimee R
12 Nov 2019

always love ereleases. service is bar none the best.

Alise K
12 Nov 2019

great

Erick Y
12 Nov 2019

very easy to use!

Lynn S
11 Nov 2019

Quick and easy to use your services

Jake R
11 Nov 2019

Great

bill b
11 Nov 2019

easy to use

Tom N
11 Nov 2019

Always great working with e-releases....

Michael M
11 Nov 2019

The process is easy and straightforward.

michael r
11 Nov 2019

eReleases rocks!

Alan S
10 Nov 2019

Quick and easy

Michael S
IL, United States
08 Nov 2019

Love them. Will suggest my new company uses them.

Woody E
08 Nov 2019

Seamless experience!

MikeSB
08 Nov 2019

Easy process for press releases, and the best customer service in the industry, and probably most industries.

Trisha S
08 Nov 2019

Very easy to navigate the site.

Katherine W
07 Nov 2019

Your customer service is wonderful!

Ian G
07 Nov 2019

Allison is great!

Dan
CA, United States
05 Nov 2019

Overall, their website could be a lot easier to navigate and understand for a first time user. However the end result was great.

Miranda E
05 Nov 2019

great customer service!

Adam L
04 Nov 2019

Easy

Robert K
04 Nov 2019

Easy

iTalent D
04 Nov 2019

I appreciated the phone call I got to make sure I wasn't having trouble placing my order!

Ryan A
04 Nov 2019

Love the service and customer care.

Ann-Marie
MD, United States
04 Nov 2019

I always receive timely and friendly customer service and the pricing fits our budget. eReleases has been a godsend!

Biotech C
PA, United States
04 Nov 2019

all questions answered and credits extended above and beyond expectations

Ryan A
04 Nov 2019

All good. No complaints.

Thomas C
03 Nov 2019

Easy GUI

Thane and Cynthia M
02 Nov 2019

We love eReleases and the phenomenal services they offer!

John S
01 Nov 2019

Great distribution - painless submission

Erica M
31 Oct 2019

super fast, super easy

Cheri W
30 Oct 2019

So easy to use and love the staff

Judi M
TX, United States
29 Oct 2019

Everything went as promised. Thank you.

Taylur N
25 Oct 2019

Glad I was able to publish next-day press release even after midnight. The extra fee was not prohibitive.

Joyce A
23 Oct 2019

great experience and very helpful and knowledgable staff

Laura G
22 Oct 2019

Fast, simple and easy to use, and we get great exposure.

Alyson B
22 Oct 2019

Great shopping experience. All the info is very straightforward and I know what I'm purchasing. Very helpful and friendly customer service support too!

Richard S
17 Oct 2019

A bit of confusion about attaching or embedding an image on my end. Allison was very helpful.

Claudette A
CO, United States
07 Oct 2019

Amazing staff willing to respond quickly to emails and help in last minute changes.

Thane and Cynthia M
02 Oct 2019

Love eReleases they are truly the best! We already got picked up by a major news television show!!

Douglas S
01 Oct 2019

This is my second press release and e-releases so heads above what my company use to use!

Stephanie K
30 Sep 2019

eReleases.com is the right-sized solution for clients needing to push releases out on the wire.

Erica M
MI, United States
30 Sep 2019

They were very prompt and polite. Not pushy which is refreshing from PR companies.

Andrew S
MA, United States
29 Sep 2019

Customer service is excellent - quick, efficient, and very good communication so I am updated

Boris R
16 Aug 2019

Chat assistance by Allison is excellent. Order handling, visibility report by Shannon are great.

Kenneth S
08 Aug 2019

Pleasant People. Great Non-Profit discount. Will use again.

Lawrence A
05 Aug 2019

Happy with the experience. It seems you care about my success.

Laura S
01 Aug 2019

This service is easy to use and perfect for a small company!

Stephen H
29 Jul 2019

Easy to use, less costly than the mainline alternatives. Would be good to have a preview/proof option.

Ellen L
28 Jul 2019

Disappointed that issues cannot be addressed during weekends.

A Kohn
IL, United States
23 Jul 2019

Always super helpful and they answer any question I have very quickly.

Roger D
12 Jul 2019

Order Form is easy and fast to fill in. The details were easy to follow and so was the clear instructions!

Karen K
11 Jul 2019

So appreciate the chat window as I'm placing order

Lisa M
09 Jul 2019

eReleases makes it easy to get a release out and in front of the right audience. Great service!

Diana H
MA, United States
08 Jul 2019

very easy, site answers all questions and the chat feature was super easy

Thomas R
20 Jun 2019

Some of the quickest support and service in the industry.

Lawrence W
19 Jun 2019

Your staff "took us by the hand" while on the phone during the process of filling out our forms.

Jared R
18 Jun 2019

Y'alls online ordering process is seamless, easy to understand, helpful. Love it!

Tim R
18 Jun 2019

Great service and fast response to any of our questions/concerns!

Paul K
17 Jun 2019

Always fast and easy to get a PR out to the targeted audience

Mark D
12 Jun 2019

This is our 2nd eRelease and work to make it a standard part of our business plan

Steve S
12 Jun 2019

UI is easy to navigate and use. I like how it shows the differences between linked and imbedded images.

Beverly H
08 Jun 2019

Very pleased with service. I have received more helpful information and advice than I ever anticipated and I would highly recommend e-releases to anyone trying to get a message to the public.

Liveoak T
TX, United States
07 Jun 2019

My experience was smooth - I like that the staff at eReleases reaches out to me to make themselves available and that they call to follow up on media contact requests.

Steve H
05 Jun 2019

I am a repeat customer and have had great experiences each time we have done a press release!

Stephanie H
03 Jun 2019

Overall a very positive experience. Quick response that the request was received and confirmation of the day and time of the distribution.

Sharen S
03 Jun 2019

I called before uploading my release with a few questions and the customer service rep who answered the phone was very helpful.

Raymond T
28 May 2019

The instructions are easy to understand and the website easy to navigate.

JoCarol W
28 May 2019

Easy to upload and manage graphics, even if I haven't done it in a while

Shachar T
Not Applicable, Israel
25 May 2019

No fuss. You get exactly what you ordered, 100% expectation 100% satisfaction.

Carrie S
24 May 2019

We had a mistake in our PR and had to contact your customer service to help. They were awesome about it!

Regan F
MD, United States
21 May 2019

I've sent two releases out within this month and e-releases has had swift and amazing customer service. I've told my fellow PR friends about the product and hope that you all will be receiving more inquiries soon.

Danielle W
17 May 2019

We always use r-releases for our PR a few times per year. Perfect for distributing to the new outlets

Martin S
16 May 2019

Great follow up from your teams, automated and human. Really appreciate the care.

Gary S
14 May 2019

The eReleases staff provides stellar service and support.

Jill H
13 May 2019

eReleases delivers value in their services. I appreciate that I can always get quick answers from their team.

Courtney S
12 May 2019

Ereleases goes above and beyond for customer service. I had a question and within 2 minutes I received an email back. It gives me comfort knowing they have eyes and ears open at all times for your needs.

Ali A
10 May 2019

Amazingly fast and responsive platform to send a release. And the courteous support staff is always there to help.

Scott S
03 May 2019

e*release is easy to use technically, and the human (real person) help is also incredible. e*release follows up on their promise to deliver to real journalists versus an 'internet distribution'. This is a real release service to real journalists!

Steve H
16 Apr 2019

Excellent customer service! We will be using e-releases for all of our press releases going forward!

JoCarol W
15 Apr 2019

I like it, it's always easier than I think it will be. I get a little confused over the target categories, I chose High Tech Telecommunications for my wireless /cell phone leasing service, it seemed the best choice

Ariel C
13 Apr 2019

We are very happy with our experience and would definitely use ereleases again. Excellent customer service!

Michelle K
CO, United States
05 Apr 2019

It has been great. I am really impressed by the services and the customer service is amazing.

James T
GA, United States
05 Apr 2019

Second time using them. Happy with the results both times.

Kathleen I
TX, United States
01 Apr 2019

They are always in close contact and making sure we're happy. Excellent customer service -- even if I don't have any problems.

Dan P
FL, United States
23 Mar 2019

I love the proactiveness of the team reaching out throughout the process. Very pleased with platform, experience and results

Howard L
21 Mar 2019

The guidance provided by the eReleases staff is wonderful - and I am very pleased with the help that they provide.

Kayla E
19 Mar 2019

Always the best! Your team is incredibly keen on details and communicative, which adds a huge value for us. Not to mention the reach we get :)

Fiaa C
Seoul, South Korea
18 Mar 2019

I liked the clear statement of the order process, but it's uncomfortable I need to write an email to change my order. It would be nicer If I changed my order in system.

Jennifer D
11 Mar 2019

The perfect blend of easy to use automation/DIY and real human beings who review your release to catch mistakes and make clarifications as well as customer service.

Kim D
18 Feb 2019

As a small biz, I’ve relied on elreleases for more than 12 years. You ALL are the BEST. Cannot thank you enough.

Eugene K
28 Jan 2019

As usual, erelease makes press release posting fast and easy. We buy bulk credits to keep cost per release low. I simply ask for a basic grammar review, just in case I messed up somehow.

Kathryn S
14 Jan 2019

I appreciate the follow-up calls when I don't complete the order. I usually only pause to coordinate timing with the rest of my marketing team, but it's still a nice touch and I like receiving the calls. Thank you

Peter J W
08 Jan 2019

Intuitive and user friendly. We have been using eReleases for a number of years due to the uniformity and consistency of quality, service and affordability.

Laurie W
OR, United States
07 Jan 2019

Very easy to purchase a package, easy to set it all up and Megan in customer service helped me with a few edits after we'd submitted -- she was fantastic!

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