eReleases - Contact Us

Janis B
18 Nov 2019

efficient and easy

Kelly T
18 Nov 2019

very easy to navigate

Gail S
18 Nov 2019

This process is always quick and easy.

Lynn S
17 Nov 2019

It is easy to upload and plug in the info for publication and determine what products are best for your release.

Carlos R
16 Nov 2019

Was straight forward

Michael B
16 Nov 2019

Service was great. Thank you for everything. Awesome!

Thomas M
16 Nov 2019

Quick

Karen H
15 Nov 2019

excellent guidance

Reid W
14 Nov 2019

Best wire service out there!

Parri S
NY, United States
12 Nov 2019

I had some last minute changes I needed to make and they were promptly made, with new copy sent to me so I could see the changes.

Aimee R
12 Nov 2019

always love ereleases. service is bar none the best.

Tom N
11 Nov 2019

Always great working with e-releases....

Michael S
IL, United States
08 Nov 2019

Love them. Will suggest my new company uses them.

MikeSB
08 Nov 2019

Easy process for press releases, and the best customer service in the industry, and probably most industries.

Dan
CA, United States
05 Nov 2019

Overall, their website could be a lot easier to navigate and understand for a first time user. However the end result was great.

Biotech C
PA, United States
04 Nov 2019

all questions answered and credits extended above and beyond expectations

Ann-Marie
MD, United States
04 Nov 2019

I always receive timely and friendly customer service and the pricing fits our budget. eReleases has been a godsend!

Adam L
04 Nov 2019

Easy

iTalent D
04 Nov 2019

I appreciated the phone call I got to make sure I wasn't having trouble placing my order!

Thane and Cynthia M
02 Nov 2019

We love eReleases and the phenomenal services they offer!

Taylur N
25 Oct 2019

Glad I was able to publish next-day press release even after midnight. The extra fee was not prohibitive.

Joyce A
23 Oct 2019

great experience and very helpful and knowledgable staff

Laura G
22 Oct 2019

Fast, simple and easy to use, and we get great exposure.

Alyson B
22 Oct 2019

Great shopping experience. All the info is very straightforward and I know what I'm purchasing. Very helpful and friendly customer service support too!

Richard S
17 Oct 2019

A bit of confusion about attaching or embedding an image on my end. Allison was very helpful.

Claudette A
CO, United States
07 Oct 2019

Amazing staff willing to respond quickly to emails and help in last minute changes.

Thane and Cynthia M
02 Oct 2019

Love eReleases they are truly the best! We already got picked up by a major news television show!!

Douglas S
01 Oct 2019

This is my second press release and e-releases so heads above what my company use to use!

Stephanie K
30 Sep 2019

eReleases.com is the right-sized solution for clients needing to push releases out on the wire.

Erica M
MI, United States
30 Sep 2019

They were very prompt and polite. Not pushy which is refreshing from PR companies.

Andrew S
MA, United States
29 Sep 2019

Customer service is excellent - quick, efficient, and very good communication so I am updated

Boris R
16 Aug 2019

Chat assistance by Allison is excellent. Order handling, visibility report by Shannon are great.

Kenneth S
08 Aug 2019

Pleasant People. Great Non-Profit discount. Will use again.

Lawrence A
05 Aug 2019

Happy with the experience. It seems you care about my success.

Laura S
01 Aug 2019

This service is easy to use and perfect for a small company!

Stephen H
29 Jul 2019

Easy to use, less costly than the mainline alternatives. Would be good to have a preview/proof option.

Ellen L
28 Jul 2019

Disappointed that issues cannot be addressed during weekends.

A Kohn
IL, United States
23 Jul 2019

Always super helpful and they answer any question I have very quickly.

Roger D
12 Jul 2019

Order Form is easy and fast to fill in. The details were easy to follow and so was the clear instructions!

Karen K
11 Jul 2019

So appreciate the chat window as I'm placing order

Lisa M
09 Jul 2019

eReleases makes it easy to get a release out and in front of the right audience. Great service!

Diana H
MA, United States
08 Jul 2019

very easy, site answers all questions and the chat feature was super easy

Thomas R
20 Jun 2019

Some of the quickest support and service in the industry.

Lawrence W
19 Jun 2019

Your staff "took us by the hand" while on the phone during the process of filling out our forms.

Tim R
18 Jun 2019

Great service and fast response to any of our questions/concerns!

Jared R
18 Jun 2019

Y'alls online ordering process is seamless, easy to understand, helpful. Love it!

Paul K
17 Jun 2019

Always fast and easy to get a PR out to the targeted audience

Mark D
12 Jun 2019

This is our 2nd eRelease and work to make it a standard part of our business plan

Steve S
12 Jun 2019

UI is easy to navigate and use. I like how it shows the differences between linked and imbedded images.

Beverly H
08 Jun 2019

Very pleased with service. I have received more helpful information and advice than I ever anticipated and I would highly recommend e-releases to anyone trying to get a message to the public.

Liveoak T
TX, United States
07 Jun 2019

My experience was smooth - I like that the staff at eReleases reaches out to me to make themselves available and that they call to follow up on media contact requests.

Steve H
05 Jun 2019

I am a repeat customer and have had great experiences each time we have done a press release!

Stephanie H
03 Jun 2019

Overall a very positive experience. Quick response that the request was received and confirmation of the day and time of the distribution.

Sharen S
03 Jun 2019

I called before uploading my release with a few questions and the customer service rep who answered the phone was very helpful.

Raymond T
28 May 2019

The instructions are easy to understand and the website easy to navigate.

JoCarol W
28 May 2019

Easy to upload and manage graphics, even if I haven't done it in a while

Shachar T
Not Applicable, Israel
25 May 2019

No fuss. You get exactly what you ordered, 100% expectation 100% satisfaction.

Carrie S
24 May 2019

We had a mistake in our PR and had to contact your customer service to help. They were awesome about it!

Regan F
MD, United States
21 May 2019

I've sent two releases out within this month and e-releases has had swift and amazing customer service. I've told my fellow PR friends about the product and hope that you all will be receiving more inquiries soon.

Danielle W
17 May 2019

We always use r-releases for our PR a few times per year. Perfect for distributing to the new outlets

Martin S
16 May 2019

Great follow up from your teams, automated and human. Really appreciate the care.

Gary S
14 May 2019

The eReleases staff provides stellar service and support.

Jill H
13 May 2019

eReleases delivers value in their services. I appreciate that I can always get quick answers from their team.

Courtney S
12 May 2019

Ereleases goes above and beyond for customer service. I had a question and within 2 minutes I received an email back. It gives me comfort knowing they have eyes and ears open at all times for your needs.

Ali A
10 May 2019

Amazingly fast and responsive platform to send a release. And the courteous support staff is always there to help.

Scott S
03 May 2019

e*release is easy to use technically, and the human (real person) help is also incredible. e*release follows up on their promise to deliver to real journalists versus an 'internet distribution'. This is a real release service to real journalists!

Steve H
16 Apr 2019

Excellent customer service! We will be using e-releases for all of our press releases going forward!

JoCarol W
15 Apr 2019

I like it, it's always easier than I think it will be. I get a little confused over the target categories, I chose High Tech Telecommunications for my wireless /cell phone leasing service, it seemed the best choice

Ariel C
13 Apr 2019

We are very happy with our experience and would definitely use ereleases again. Excellent customer service!

James T
GA, United States
05 Apr 2019

Second time using them. Happy with the results both times.

Michelle K
CO, United States
05 Apr 2019

It has been great. I am really impressed by the services and the customer service is amazing.

Kathleen I
TX, United States
01 Apr 2019

They are always in close contact and making sure we're happy. Excellent customer service -- even if I don't have any problems.

Dan P
FL, United States
23 Mar 2019

I love the proactiveness of the team reaching out throughout the process. Very pleased with platform, experience and results

Howard L
21 Mar 2019

The guidance provided by the eReleases staff is wonderful - and I am very pleased with the help that they provide.

Kayla E
19 Mar 2019

Always the best! Your team is incredibly keen on details and communicative, which adds a huge value for us. Not to mention the reach we get :)

Fiaa C
Seoul, South Korea
18 Mar 2019

I liked the clear statement of the order process, but it's uncomfortable I need to write an email to change my order. It would be nicer If I changed my order in system.

Jennifer D
11 Mar 2019

The perfect blend of easy to use automation/DIY and real human beings who review your release to catch mistakes and make clarifications as well as customer service.

Kim D
18 Feb 2019

As a small biz, I’ve relied on elreleases for more than 12 years. You ALL are the BEST. Cannot thank you enough.

Eugene K
28 Jan 2019

As usual, erelease makes press release posting fast and easy. We buy bulk credits to keep cost per release low. I simply ask for a basic grammar review, just in case I messed up somehow.

Kathryn S
14 Jan 2019

I appreciate the follow-up calls when I don't complete the order. I usually only pause to coordinate timing with the rest of my marketing team, but it's still a nice touch and I like receiving the calls. Thank you

Peter J W
08 Jan 2019

Intuitive and user friendly. We have been using eReleases for a number of years due to the uniformity and consistency of quality, service and affordability.

Laurie W
OR, United States
07 Jan 2019

Very easy to purchase a package, easy to set it all up and Megan in customer service helped me with a few edits after we'd submitted -- she was fantastic!

Kyle B
FL, United States
11 Oct 2018

I like how it was easy to return to my order in progress and not have to re-start the order. Your company has a similar philosophy to ours as far as quick customer service, you are always very responsive and a pleasure to work with.

Kerry S
TX, United States
09 Oct 2018

The quality of service is shockingly incredible: Professional, Responsive, Courteous, Thorough, Attentive. Working with eRelease has been one of my most pleasant business experiences in quite some time.

Leslie A
IL, United States
23 Sep 2018

Easy and intuitive to use the ereleases website. Plus they communicated when I hadn't completed an order and then called me when I did complete it to offer support. Very responsive.

Quintin L. L
06 Sep 2018

The eReleases team is the best. Both the product itself, as well as the team that wrote it and supports it, are the very best. I have no hesitation in recommending ereleases to everyone that needs press release services.

Peter J W
13 Aug 2018

The Invictus Foundation uses e-releases as its go to platform for media releases because of the professionalism, competence and credibility of the staff as well as the value they project by providing us consistent and uniform service for our media needs.

David S
18 Jul 2018

E-releases provides an exceptional product at a great price with awesome customer service. They are without a doubt my favorite press release distribution company.

Leigh Anne M
21 Jun 2018

This was my first time taking over our company's use of e-releases; I had to let my session time out, and e-releases gave me a phone call to check if I needed help. Now that's going above and beyond!

michael
10 Apr 2018

eReleases makes doing press releases a breeze. Their staff is super helpful and will offer guidance on if you could be doing something better. I love that they always call and email offering any help they can.

Betsy D
09 Apr 2018

You guys have rocked my PR world for -- I don't know -- ten years now? Thanks for another outstanding effort!

Elias J
25 Mar 2018

Perfect. Our last release was very successful. Generated a public radio interview also. Thanks.

Thomas L
DE, United States
12 Mar 2018

Everything fine as usual. Instant help from the chat agent when I was unsure of a step in the filing process. My photo was added to the release as requested. eReleases is a professional operation start to finish, and we've always gotten great service from them.

Bree K
AZ, United States
26 Dec 2017

eReleases has amazing customer service and support. There has been last minute questions or concerns and their team responded immediately with resolution. This is the best PR platform I have used.

Lynn Russo W
12 Dec 2017

Very easy to work with. It's not only a well automated system but there are live people that I can reach in a split second if I need them. It's the perfect hybrid of both worlds.

Cassie J
UT, United States
27 Nov 2017

I tried another company to send a press release out, and it was a mistake. The two things I love about e•releases are the personalized and responsive customer service and the visibility reports that let me know how our press releases are performing.

Christie C
08 Nov 2017

Great user experience - they even called me yesterday to find out if I had any problems submitting my press release yesterday.

James S
WA, United States
20 Oct 2017

eReleases is a tremendous value for me and my company. The shopping experience is easy and the process of getting my message to the press is inexpensive and efficient. Thanks eReleases!

Amy G
27 Sep 2017

eReleases is more than just a PR release outlet. They provide excellent customer service, an experience you typically would not get for the cost effective platform.

Miguel L
19 Sep 2017

Always simple and accurate, plus love the "human backstop" to the uploading front-end. They really make sure it looks good, and suggest alternate headlines & captions to improve readability. Great service.

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