eReleases - Contact Us

Jennifer S
FL, United States
05 Jul 2019

Efficient and easy to use.

Jim P
05 Jul 2019

Good system, but would like to see what my uploaded press release looks like before I hit the order button.

Kathryn S
03 Jul 2019

Super easy and affordable! Great distribution and quality.

Stephen H
02 Jul 2019

Easy to use, less costly than the mainline alternatives.

Crystal R
02 Jul 2019

Great service

Dr. Ryan L
02 Jul 2019

Easy to navigate and use.

Rich S
02 Jul 2019

Quick and easy

Susan B
01 Jul 2019

It's always a great experience; the staff is very helpful and proactive.

Tyler S
01 Jul 2019

You all really care about your clientelle.

CATHIE W
01 Jul 2019

On line help is always great!

Thomas F
29 Jun 2019

You are our go-to press release service!

Kristen M
AZ, United States
28 Jun 2019

Easy and fast. Only thing I would change is being allows to set an embargo time.

Cheri W
26 Jun 2019

Always a pleasure to use the erelease system. The upload and organized applications are easy to use!

Laura G
26 Jun 2019

Love this service, so easy to use and great results!

Thomas R
20 Jun 2019

Some of the quickest support and service in the industry.

Lawrence W
19 Jun 2019

Your staff "took us by the hand" while on the phone during the process of filling out our forms.

Thane and Cynthia M
CA, United States
18 Jun 2019

A phenomenal company that provides an easy and thorough outlet for PRs. Thank you so much!!

Tim R
18 Jun 2019

Great service and fast response to any of our questions/concerns!

Jared R
18 Jun 2019

Y'alls online ordering process is seamless, easy to understand, helpful. Love it!

Michael K
CA, United States
17 Jun 2019

Great service. They are always prompt to reply and very helpful.

Paul K
17 Jun 2019

Always fast and easy to get a PR out to the targeted audience

Mark D
12 Jun 2019

This is our 2nd eRelease and work to make it a standard part of our business plan

Steve S
12 Jun 2019

UI is easy to navigate and use. I like how it shows the differences between linked and imbedded images.

Beverly H
08 Jun 2019

Very pleased with service. I have received more helpful information and advice than I ever anticipated and I would highly recommend e-releases to anyone trying to get a message to the public.

Liveoak T
TX, United States
07 Jun 2019

My experience was smooth - I like that the staff at eReleases reaches out to me to make themselves available and that they call to follow up on media contact requests.

Steve H
05 Jun 2019

I am a repeat customer and have had great experiences each time we have done a press release!

Stephanie H
03 Jun 2019

Overall a very positive experience. Quick response that the request was received and confirmation of the day and time of the distribution.

Sharen S
03 Jun 2019

I called before uploading my release with a few questions and the customer service rep who answered the phone was very helpful.

Raymond T
28 May 2019

The instructions are easy to understand and the website easy to navigate.

JoCarol W
28 May 2019

Easy to upload and manage graphics, even if I haven't done it in a while

Shachar T
Not Applicable, Israel
25 May 2019

No fuss. You get exactly what you ordered, 100% expectation 100% satisfaction.

Carrie S
24 May 2019

We had a mistake in our PR and had to contact your customer service to help. They were awesome about it!

Regan F
MD, United States
21 May 2019

I've sent two releases out within this month and e-releases has had swift and amazing customer service. I've told my fellow PR friends about the product and hope that you all will be receiving more inquiries soon.

Ryan B
17 May 2019

Very helpful, available, and knowledgeable staff

Danielle W
17 May 2019

We always use r-releases for our PR a few times per year. Perfect for distributing to the new outlets

Martin S
16 May 2019

Great follow up from your teams, automated and human. Really appreciate the care.

Daniel E
14 May 2019

We find that eReleases remains our best option in PR.

Gary S
14 May 2019

The eReleases staff provides stellar service and support.

Jill H
13 May 2019

eReleases delivers value in their services. I appreciate that I can always get quick answers from their team.

Erica M
13 May 2019

So simple and reasonably priced! I love eReleases!

Courtney S
12 May 2019

Ereleases goes above and beyond for customer service. I had a question and within 2 minutes I received an email back. It gives me comfort knowing they have eyes and ears open at all times for your needs.

Ali A
10 May 2019

Amazingly fast and responsive platform to send a release. And the courteous support staff is always there to help.

Ken L
10 May 2019

Chat (Samantha) VERY helpful.

Soudarak H
07 May 2019

This is the best service. Everyone is always incredibly helpful

Scott S
03 May 2019

e*release is easy to use technically, and the human (real person) help is also incredible. e*release follows up on their promise to deliver to real journalists versus an 'internet distribution'. This is a real release service to real journalists!

Steve H
16 Apr 2019

Excellent customer service! We will be using e-releases for all of our press releases going forward!

JoCarol W
15 Apr 2019

I like it, it's always easier than I think it will be. I get a little confused over the target categories, I chose High Tech Telecommunications for my wireless /cell phone leasing service, it seemed the best choice

Ariel C
13 Apr 2019

We are very happy with our experience and would definitely use ereleases again. Excellent customer service!

Gary S
05 Apr 2019

Everyone at eReleases is tremendously helpful and customer focused.

James T
GA, United States
05 Apr 2019

Second time using them. Happy with the results both times.

Michelle K
CO, United States
05 Apr 2019

It has been great. I am really impressed by the services and the customer service is amazing.

Heather D
02 Apr 2019

Makes uploading press releases so easy compared to other sites.

Kathleen I
TX, United States
01 Apr 2019

They are always in close contact and making sure we're happy. Excellent customer service -- even if I don't have any problems.

Dan P
FL, United States
23 Mar 2019

I love the proactiveness of the team reaching out throughout the process. Very pleased with platform, experience and results

Howard L
21 Mar 2019

The guidance provided by the eReleases staff is wonderful - and I am very pleased with the help that they provide.

Kayla E
19 Mar 2019

Always the best! Your team is incredibly keen on details and communicative, which adds a huge value for us. Not to mention the reach we get :)

Fiaa C
Seoul, South Korea
18 Mar 2019

I liked the clear statement of the order process, but it's uncomfortable I need to write an email to change my order. It would be nicer If I changed my order in system.

Jennifer D
11 Mar 2019

The perfect blend of easy to use automation/DIY and real human beings who review your release to catch mistakes and make clarifications as well as customer service.

Kim D
18 Feb 2019

As a small biz, I’ve relied on elreleases for more than 12 years. You ALL are the BEST. Cannot thank you enough.

Eugene K
28 Jan 2019

As usual, erelease makes press release posting fast and easy. We buy bulk credits to keep cost per release low. I simply ask for a basic grammar review, just in case I messed up somehow.

Kathryn S
14 Jan 2019

I appreciate the follow-up calls when I don't complete the order. I usually only pause to coordinate timing with the rest of my marketing team, but it's still a nice touch and I like receiving the calls. Thank you

Peter J W
08 Jan 2019

Intuitive and user friendly. We have been using eReleases for a number of years due to the uniformity and consistency of quality, service and affordability.

Laurie W
OR, United States
07 Jan 2019

Very easy to purchase a package, easy to set it all up and Megan in customer service helped me with a few edits after we'd submitted -- she was fantastic!

Kyle B
FL, United States
11 Oct 2018

I like how it was easy to return to my order in progress and not have to re-start the order. Your company has a similar philosophy to ours as far as quick customer service, you are always very responsive and a pleasure to work with.

Kerry S
TX, United States
09 Oct 2018

The quality of service is shockingly incredible: Professional, Responsive, Courteous, Thorough, Attentive. Working with eRelease has been one of my most pleasant business experiences in quite some time.

Leslie A
IL, United States
23 Sep 2018

Easy and intuitive to use the ereleases website. Plus they communicated when I hadn't completed an order and then called me when I did complete it to offer support. Very responsive.

Quintin L. L
06 Sep 2018

The eReleases team is the best. Both the product itself, as well as the team that wrote it and supports it, are the very best. I have no hesitation in recommending ereleases to everyone that needs press release services.

Peter J W
13 Aug 2018

The Invictus Foundation uses e-releases as its go to platform for media releases because of the professionalism, competence and credibility of the staff as well as the value they project by providing us consistent and uniform service for our media needs.

David S
18 Jul 2018

E-releases provides an exceptional product at a great price with awesome customer service. They are without a doubt my favorite press release distribution company.

Leigh Anne M
21 Jun 2018

This was my first time taking over our company's use of e-releases; I had to let my session time out, and e-releases gave me a phone call to check if I needed help. Now that's going above and beyond!

michael
10 Apr 2018

eReleases makes doing press releases a breeze. Their staff is super helpful and will offer guidance on if you could be doing something better. I love that they always call and email offering any help they can.

Betsy D
09 Apr 2018

You guys have rocked my PR world for -- I don't know -- ten years now? Thanks for another outstanding effort!

Elias J
25 Mar 2018

Perfect. Our last release was very successful. Generated a public radio interview also. Thanks.

Thomas L
DE, United States
12 Mar 2018

Everything fine as usual. Instant help from the chat agent when I was unsure of a step in the filing process. My photo was added to the release as requested. eReleases is a professional operation start to finish, and we've always gotten great service from them.

Bree K
AZ, United States
26 Dec 2017

eReleases has amazing customer service and support. There has been last minute questions or concerns and their team responded immediately with resolution. This is the best PR platform I have used.

Lynn Russo W
12 Dec 2017

Very easy to work with. It's not only a well automated system but there are live people that I can reach in a split second if I need them. It's the perfect hybrid of both worlds.

Cassie J
UT, United States
27 Nov 2017

I tried another company to send a press release out, and it was a mistake. The two things I love about e•releases are the personalized and responsive customer service and the visibility reports that let me know how our press releases are performing.

Christie C
08 Nov 2017

Great user experience - they even called me yesterday to find out if I had any problems submitting my press release yesterday.

James S
WA, United States
20 Oct 2017

eReleases is a tremendous value for me and my company. The shopping experience is easy and the process of getting my message to the press is inexpensive and efficient. Thanks eReleases!

Amy G
27 Sep 2017

eReleases is more than just a PR release outlet. They provide excellent customer service, an experience you typically would not get for the cost effective platform.

Miguel L
19 Sep 2017

Always simple and accurate, plus love the "human backstop" to the uploading front-end. They really make sure it looks good, and suggest alternate headlines & captions to improve readability. Great service.

Jocelyn H
11 Aug 2017

Customer service is the best that I have EVER experienced. The press release service provides an easy and economical way to expand our business. Thank you!

Vasileios S
17 Jul 2017

Amazing chatting customer service even before acquisition of the product. They worked on our PR without any guarantee that we would enroll!

Heather D
CA, United States
16 Jun 2017

I've used many different wires and the team at e-releases have been the best. Thanks!

Cara P
07 Jun 2017

Ereleases is the best PR platform I've found to really get in front of journalists.

Neil J
CO, United States
24 Apr 2017

William Howard Taft University has been extremely pleased with eReleases. We have been a customer for many years and have never had any issues, only results. These folk are easy to work with, very flexible and responsive and NICE!

James D
BC, Canada
24 Mar 2017

eReleases provided timely and professional responses to our enquiries. They are a hard-working group who appear to enjoy their work. The platform for uploading press releases is well-designed and user-friendly. Congratulations and keep up the fine work.

Diane M
01 Mar 2017

Excellent Experience in terms of customer care and support. The writing support was also helpful and I was very pleased with the written press release.

Lisa P
06 Feb 2017

Love e-releases. They are super easy to work with and very helpful! It seems the minute you get on there, there is someone holding your hand throughout the process. The E in e-releases stands for "Excellent" to me and my company.

Geoffrey I
18 Dec 2016

Press releases usually take a while to write, process, and get approvals. Suddenly it's time and you better be ready to publicize. erelease makes the publishing part easy. And they review the release for stupid grammatical errors which I greatly appreciate.

Angelo E
29 Sep 2016

Greatest customer service in the sea of disregard. Love these guys

Luca S
20 Sep 2016

Love working with e.Releases...unlike many Internet-based companies we deal with, you get a sense there are real people behind this and people dedicated to great customer service and experiences.

Lisa P
06 Sep 2016

I love eReleases. They have an awesome service, amazing people, a great product, and a revered brand. They are my business boyfriend.

Erin H
01 Aug 2016

Easy to navigate the site when submitting a press release and if you do have ANY questions, they are instantly answered. For budget conscious clients, this is a very valuable resource for press releases.

J.Michael P
CA, United States
26 Jun 2016

As an award winning publicist I have tried many release distribution channels over the years. NONE compare to the eRealeases product and GREAT customer service. It does not get any better.

Ernie de los S
TX, United States
01 Apr 2016

I've paid to have online press releases done for me over the past 10 years, and have never had anywhere near the fantastic results I've had with ereleases.com - and you can quote me on that! I recommend them to anyone I know who wants to do press releases, period.

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