eReleases - Contact Us

Woody E
19 Aug 2019

Great service

D Bates
GA, United States
17 Aug 2019

Easy to use. Initial results of release are good. Client is happy.

Boris R
16 Aug 2019

Chat assistance by Allison is excellent. Order handling, visibility report by Shannon are great.

Regan F
14 Aug 2019

The ease of the process is great.

Brandon B
MN, United States
14 Aug 2019

fast process, easy to use!!

Tracy k
13 Aug 2019

amazing and easy

Wanor F
13 Aug 2019

great customer services and quality work.

Mari G
13 Aug 2019

Great experience

Stephanie H
13 Aug 2019

The site was easy to navigate and met my needs for news distribution

Cheri W
12 Aug 2019

wonderful service that is so easy to use!

Darek K
12 Aug 2019

All went smooth and fast

Alan S
11 Aug 2019

Simple to use and easy to target your audience. Love it!

Salvatore B
09 Aug 2019

Releases went out timely.

Robert K
CA, United States
09 Aug 2019

Customer service department very friendly and helpful.

Kenneth S
08 Aug 2019

Pleasant People. Great Non-Profit discount. Will use again.

Chris M
07 Aug 2019

So far, so good. Online chat was very helpful.

Cheri W
06 Aug 2019

so easy to use and the staff is lovely!

Mark A
06 Aug 2019

Confusing. When you jump to a link up top (ie account), you lose your order.

Lawrence A
05 Aug 2019

Happy with the experience. It seems you care about my success.

Sanjaya M
05 Aug 2019

Thanks, Samantha is very helpful

Sheila M
02 Aug 2019

easy to work with and kept me informed every step of the way

Laura S
01 Aug 2019

This service is easy to use and perfect for a small company!

Merrill C
31 Jul 2019

Staff has been really helpful. Loved seeing your faces on the welcome! Great small company.

Stephen H
29 Jul 2019

Easy to use, less costly than the mainline alternatives. Would be good to have a preview/proof option.

Ellen L
28 Jul 2019

Disappointed that issues cannot be addressed during weekends.

A Kohn
IL, United States
23 Jul 2019

Always super helpful and they answer any question I have very quickly.

Jeff H
22 Jul 2019

My experience with eReleases continues to be outstanding.

Paul D
22 Jul 2019

Very easy to use and good service from Samantha and the team.

Madison B
19 Jul 2019

The communication and support from the ereleases team has been really great! Thank you for your help!

J.C. C
17 Jul 2019

As always, the eReleases' team always delivers with speed and professionalism!!

Roger D
12 Jul 2019

Order Form is easy and fast to fill in. The details were easy to follow and so was the clear instructions!

Karen K
11 Jul 2019

So appreciate the chat window as I'm placing order

Lisa M
09 Jul 2019

eReleases makes it easy to get a release out and in front of the right audience. Great service!

Diana H
MA, United States
08 Jul 2019

very easy, site answers all questions and the chat feature was super easy

Kathryn S
03 Jul 2019

Super easy and affordable! Great distribution and quality.

Thomas F
29 Jun 2019

You are our go-to press release service!

Cheri W
26 Jun 2019

Always a pleasure to use the erelease system. The upload and organized applications are easy to use!

Thomas R
20 Jun 2019

Some of the quickest support and service in the industry.

Lawrence W
19 Jun 2019

Your staff "took us by the hand" while on the phone during the process of filling out our forms.

Thane and Cynthia M
CA, United States
18 Jun 2019

A phenomenal company that provides an easy and thorough outlet for PRs. Thank you so much!!

Tim R
18 Jun 2019

Great service and fast response to any of our questions/concerns!

Jared R
18 Jun 2019

Y'alls online ordering process is seamless, easy to understand, helpful. Love it!

Michael K
CA, United States
17 Jun 2019

Great service. They are always prompt to reply and very helpful.

Paul K
17 Jun 2019

Always fast and easy to get a PR out to the targeted audience

Mark D
12 Jun 2019

This is our 2nd eRelease and work to make it a standard part of our business plan

Steve S
12 Jun 2019

UI is easy to navigate and use. I like how it shows the differences between linked and imbedded images.

Beverly H
08 Jun 2019

Very pleased with service. I have received more helpful information and advice than I ever anticipated and I would highly recommend e-releases to anyone trying to get a message to the public.

Liveoak T
TX, United States
07 Jun 2019

My experience was smooth - I like that the staff at eReleases reaches out to me to make themselves available and that they call to follow up on media contact requests.

Steve H
05 Jun 2019

I am a repeat customer and have had great experiences each time we have done a press release!

Sharen S
03 Jun 2019

I called before uploading my release with a few questions and the customer service rep who answered the phone was very helpful.

Stephanie H
03 Jun 2019

Overall a very positive experience. Quick response that the request was received and confirmation of the day and time of the distribution.

Raymond T
28 May 2019

The instructions are easy to understand and the website easy to navigate.

JoCarol W
28 May 2019

Easy to upload and manage graphics, even if I haven't done it in a while

Shachar T
Not Applicable, Israel
25 May 2019

No fuss. You get exactly what you ordered, 100% expectation 100% satisfaction.

Carrie S
24 May 2019

We had a mistake in our PR and had to contact your customer service to help. They were awesome about it!

Regan F
MD, United States
21 May 2019

I've sent two releases out within this month and e-releases has had swift and amazing customer service. I've told my fellow PR friends about the product and hope that you all will be receiving more inquiries soon.

Ryan B
17 May 2019

Very helpful, available, and knowledgeable staff

Danielle W
17 May 2019

We always use r-releases for our PR a few times per year. Perfect for distributing to the new outlets

Martin S
16 May 2019

Great follow up from your teams, automated and human. Really appreciate the care.

Gary S
14 May 2019

The eReleases staff provides stellar service and support.

Daniel E
14 May 2019

We find that eReleases remains our best option in PR.

Erica M
13 May 2019

So simple and reasonably priced! I love eReleases!

Jill H
13 May 2019

eReleases delivers value in their services. I appreciate that I can always get quick answers from their team.

Courtney S
12 May 2019

Ereleases goes above and beyond for customer service. I had a question and within 2 minutes I received an email back. It gives me comfort knowing they have eyes and ears open at all times for your needs.

Ali A
10 May 2019

Amazingly fast and responsive platform to send a release. And the courteous support staff is always there to help.

Ken L
10 May 2019

Chat (Samantha) VERY helpful.

Soudarak H
07 May 2019

This is the best service. Everyone is always incredibly helpful

Scott S
03 May 2019

e*release is easy to use technically, and the human (real person) help is also incredible. e*release follows up on their promise to deliver to real journalists versus an 'internet distribution'. This is a real release service to real journalists!

Steve H
16 Apr 2019

Excellent customer service! We will be using e-releases for all of our press releases going forward!

JoCarol W
15 Apr 2019

I like it, it's always easier than I think it will be. I get a little confused over the target categories, I chose High Tech Telecommunications for my wireless /cell phone leasing service, it seemed the best choice

Ariel C
13 Apr 2019

We are very happy with our experience and would definitely use ereleases again. Excellent customer service!

James T
GA, United States
05 Apr 2019

Second time using them. Happy with the results both times.

Michelle K
CO, United States
05 Apr 2019

It has been great. I am really impressed by the services and the customer service is amazing.

Gary S
05 Apr 2019

Everyone at eReleases is tremendously helpful and customer focused.

Heather D
02 Apr 2019

Makes uploading press releases so easy compared to other sites.

Kathleen I
TX, United States
01 Apr 2019

They are always in close contact and making sure we're happy. Excellent customer service -- even if I don't have any problems.

Dan P
FL, United States
23 Mar 2019

I love the proactiveness of the team reaching out throughout the process. Very pleased with platform, experience and results

Howard L
21 Mar 2019

The guidance provided by the eReleases staff is wonderful - and I am very pleased with the help that they provide.

Kayla E
19 Mar 2019

Always the best! Your team is incredibly keen on details and communicative, which adds a huge value for us. Not to mention the reach we get :)

Fiaa C
Seoul, South Korea
18 Mar 2019

I liked the clear statement of the order process, but it's uncomfortable I need to write an email to change my order. It would be nicer If I changed my order in system.

Jennifer D
11 Mar 2019

The perfect blend of easy to use automation/DIY and real human beings who review your release to catch mistakes and make clarifications as well as customer service.

Kim D
18 Feb 2019

As a small biz, I’ve relied on elreleases for more than 12 years. You ALL are the BEST. Cannot thank you enough.

Eugene K
28 Jan 2019

As usual, erelease makes press release posting fast and easy. We buy bulk credits to keep cost per release low. I simply ask for a basic grammar review, just in case I messed up somehow.

Kathryn S
14 Jan 2019

I appreciate the follow-up calls when I don't complete the order. I usually only pause to coordinate timing with the rest of my marketing team, but it's still a nice touch and I like receiving the calls. Thank you

Peter J W
08 Jan 2019

Intuitive and user friendly. We have been using eReleases for a number of years due to the uniformity and consistency of quality, service and affordability.

Laurie W
OR, United States
07 Jan 2019

Very easy to purchase a package, easy to set it all up and Megan in customer service helped me with a few edits after we'd submitted -- she was fantastic!

Kyle B
FL, United States
11 Oct 2018

I like how it was easy to return to my order in progress and not have to re-start the order. Your company has a similar philosophy to ours as far as quick customer service, you are always very responsive and a pleasure to work with.

Kerry S
TX, United States
09 Oct 2018

The quality of service is shockingly incredible: Professional, Responsive, Courteous, Thorough, Attentive. Working with eRelease has been one of my most pleasant business experiences in quite some time.

Leslie A
IL, United States
23 Sep 2018

Easy and intuitive to use the ereleases website. Plus they communicated when I hadn't completed an order and then called me when I did complete it to offer support. Very responsive.

Quintin L. L
06 Sep 2018

The eReleases team is the best. Both the product itself, as well as the team that wrote it and supports it, are the very best. I have no hesitation in recommending ereleases to everyone that needs press release services.

Peter J W
13 Aug 2018

The Invictus Foundation uses e-releases as its go to platform for media releases because of the professionalism, competence and credibility of the staff as well as the value they project by providing us consistent and uniform service for our media needs.

David S
18 Jul 2018

E-releases provides an exceptional product at a great price with awesome customer service. They are without a doubt my favorite press release distribution company.

Leigh Anne M
21 Jun 2018

This was my first time taking over our company's use of e-releases; I had to let my session time out, and e-releases gave me a phone call to check if I needed help. Now that's going above and beyond!

michael
10 Apr 2018

eReleases makes doing press releases a breeze. Their staff is super helpful and will offer guidance on if you could be doing something better. I love that they always call and email offering any help they can.

Betsy D
09 Apr 2018

You guys have rocked my PR world for -- I don't know -- ten years now? Thanks for another outstanding effort!

Elias J
25 Mar 2018

Perfect. Our last release was very successful. Generated a public radio interview also. Thanks.

Thomas L
DE, United States
12 Mar 2018

Everything fine as usual. Instant help from the chat agent when I was unsure of a step in the filing process. My photo was added to the release as requested. eReleases is a professional operation start to finish, and we've always gotten great service from them.

Bree K
AZ, United States
26 Dec 2017

eReleases has amazing customer service and support. There has been last minute questions or concerns and their team responded immediately with resolution. This is the best PR platform I have used.

Lynn Russo W
12 Dec 2017

Very easy to work with. It's not only a well automated system but there are live people that I can reach in a split second if I need them. It's the perfect hybrid of both worlds.

Cassie J
UT, United States
27 Nov 2017

I tried another company to send a press release out, and it was a mistake. The two things I love about e•releases are the personalized and responsive customer service and the visibility reports that let me know how our press releases are performing.

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