eReleases - Contact Us

Jaime L
CO, United States
17 Oct 2019

Dana was very helpful!

Richard S
17 Oct 2019

A bit of confusion about attaching or embedding an image on my end. Allison was very helpful.

Thomas F
17 Oct 2019

Quick and easy to order

Michael H
17 Oct 2019

very easy

Dawn H
16 Oct 2019

It was easy and user friendly

eric s
16 Oct 2019

quick and easy

Robert K
16 Oct 2019

Great customer service, now if someone will report on this, it would be great!

Mena B
15 Oct 2019

So far so good

Karmen T
15 Oct 2019

It's always been user friendly

Sara G
15 Oct 2019

Great experience, super easy and fast.

Katie G
15 Oct 2019

Great!

Nikhil T
15 Oct 2019

Good stuff!

Nancy A S
15 Oct 2019

Fast, efficient, effective!

Jocelyn
CA, United States
15 Oct 2019

Great customer support. No one does it better than the eReleases team!

Peter
London, United Kingdom
14 Oct 2019

Friendly staff and always easy to use

Paru R
14 Oct 2019

Simple process. Very helpful staff on chat.

Dina W
10 Oct 2019

ereleases is pretty easy, assuming you have your PR already written and images and videos in hand.

Katherine K
09 Oct 2019

everything was easy - but I wish I could see a preview of the PR

Janet L
WA, United States
08 Oct 2019

The staff at eReleases are professional, prompt and knowledgeable. We really enjoy working with this group!

Mallory E
08 Oct 2019

Amazing customer service & easy to use with great pick up for my press releases

Claudette A
CO, United States
07 Oct 2019

Amazing staff willing to respond quickly to emails and help in last minute changes.

Thane and Cynthia M
02 Oct 2019

Love eReleases they are truly the best! We already got picked up by a major news television show!!

Douglas S
01 Oct 2019

This is my second press release and e-releases so heads above what my company use to use!

Axel D
30 Sep 2019

It was a very painless process. I love the live chat support!

Alise K
30 Sep 2019

Great service, great price, does what we need!

Stephanie K
30 Sep 2019

eReleases.com is the right-sized solution for clients needing to push releases out on the wire.

Erica M
MI, United States
30 Sep 2019

They were very prompt and polite. Not pushy which is refreshing from PR companies.

Andrew S
MA, United States
29 Sep 2019

Customer service is excellent - quick, efficient, and very good communication so I am updated

Christa N
CA, United States
27 Sep 2019

Very intuitive way to distribute press releases.

George A
27 Sep 2019

eReleases remains our top choice in press release distribution.

Margaret M
CA, United States
23 Sep 2019

Staff was helpful, answered my questions, responded quickly.

D Bates
GA, United States
17 Aug 2019

Easy to use. Initial results of release are good. Client is happy.

Boris R
16 Aug 2019

Chat assistance by Allison is excellent. Order handling, visibility report by Shannon are great.

Alan S
11 Aug 2019

Simple to use and easy to target your audience. Love it!

Kenneth S
08 Aug 2019

Pleasant People. Great Non-Profit discount. Will use again.

Lawrence A
05 Aug 2019

Happy with the experience. It seems you care about my success.

Sheila M
02 Aug 2019

easy to work with and kept me informed every step of the way

Laura S
01 Aug 2019

This service is easy to use and perfect for a small company!

Merrill C
31 Jul 2019

Staff has been really helpful. Loved seeing your faces on the welcome! Great small company.

Stephen H
29 Jul 2019

Easy to use, less costly than the mainline alternatives. Would be good to have a preview/proof option.

Ellen L
28 Jul 2019

Disappointed that issues cannot be addressed during weekends.

A Kohn
IL, United States
23 Jul 2019

Always super helpful and they answer any question I have very quickly.

Paul D
22 Jul 2019

Very easy to use and good service from Samantha and the team.

Madison B
19 Jul 2019

The communication and support from the ereleases team has been really great! Thank you for your help!

Roger D
12 Jul 2019

Order Form is easy and fast to fill in. The details were easy to follow and so was the clear instructions!

Karen K
11 Jul 2019

So appreciate the chat window as I'm placing order

Lisa M
09 Jul 2019

eReleases makes it easy to get a release out and in front of the right audience. Great service!

Diana H
MA, United States
08 Jul 2019

very easy, site answers all questions and the chat feature was super easy

Cheri W
26 Jun 2019

Always a pleasure to use the erelease system. The upload and organized applications are easy to use!

Thomas R
20 Jun 2019

Some of the quickest support and service in the industry.

Lawrence W
19 Jun 2019

Your staff "took us by the hand" while on the phone during the process of filling out our forms.

Thane and Cynthia M
CA, United States
18 Jun 2019

A phenomenal company that provides an easy and thorough outlet for PRs. Thank you so much!!

Tim R
18 Jun 2019

Great service and fast response to any of our questions/concerns!

Jared R
18 Jun 2019

Y'alls online ordering process is seamless, easy to understand, helpful. Love it!

Paul K
17 Jun 2019

Always fast and easy to get a PR out to the targeted audience

Mark D
12 Jun 2019

This is our 2nd eRelease and work to make it a standard part of our business plan

Steve S
12 Jun 2019

UI is easy to navigate and use. I like how it shows the differences between linked and imbedded images.

Beverly H
08 Jun 2019

Very pleased with service. I have received more helpful information and advice than I ever anticipated and I would highly recommend e-releases to anyone trying to get a message to the public.

Liveoak T
TX, United States
07 Jun 2019

My experience was smooth - I like that the staff at eReleases reaches out to me to make themselves available and that they call to follow up on media contact requests.

Steve H
05 Jun 2019

I am a repeat customer and have had great experiences each time we have done a press release!

Sharen S
03 Jun 2019

I called before uploading my release with a few questions and the customer service rep who answered the phone was very helpful.

Stephanie H
03 Jun 2019

Overall a very positive experience. Quick response that the request was received and confirmation of the day and time of the distribution.

Raymond T
28 May 2019

The instructions are easy to understand and the website easy to navigate.

JoCarol W
28 May 2019

Easy to upload and manage graphics, even if I haven't done it in a while

Shachar T
Not Applicable, Israel
25 May 2019

No fuss. You get exactly what you ordered, 100% expectation 100% satisfaction.

Carrie S
24 May 2019

We had a mistake in our PR and had to contact your customer service to help. They were awesome about it!

Regan F
MD, United States
21 May 2019

I've sent two releases out within this month and e-releases has had swift and amazing customer service. I've told my fellow PR friends about the product and hope that you all will be receiving more inquiries soon.

Ryan B
17 May 2019

Very helpful, available, and knowledgeable staff

Danielle W
17 May 2019

We always use r-releases for our PR a few times per year. Perfect for distributing to the new outlets

Martin S
16 May 2019

Great follow up from your teams, automated and human. Really appreciate the care.

Daniel E
14 May 2019

We find that eReleases remains our best option in PR.

Gary S
14 May 2019

The eReleases staff provides stellar service and support.

Erica M
13 May 2019

So simple and reasonably priced! I love eReleases!

Jill H
13 May 2019

eReleases delivers value in their services. I appreciate that I can always get quick answers from their team.

Courtney S
12 May 2019

Ereleases goes above and beyond for customer service. I had a question and within 2 minutes I received an email back. It gives me comfort knowing they have eyes and ears open at all times for your needs.

Ali A
10 May 2019

Amazingly fast and responsive platform to send a release. And the courteous support staff is always there to help.

Ken L
10 May 2019

Chat (Samantha) VERY helpful.

Soudarak H
07 May 2019

This is the best service. Everyone is always incredibly helpful

Scott S
03 May 2019

e*release is easy to use technically, and the human (real person) help is also incredible. e*release follows up on their promise to deliver to real journalists versus an 'internet distribution'. This is a real release service to real journalists!

Steve H
16 Apr 2019

Excellent customer service! We will be using e-releases for all of our press releases going forward!

JoCarol W
15 Apr 2019

I like it, it's always easier than I think it will be. I get a little confused over the target categories, I chose High Tech Telecommunications for my wireless /cell phone leasing service, it seemed the best choice

Ariel C
13 Apr 2019

We are very happy with our experience and would definitely use ereleases again. Excellent customer service!

Gary S
05 Apr 2019

Everyone at eReleases is tremendously helpful and customer focused.

Michelle K
CO, United States
05 Apr 2019

It has been great. I am really impressed by the services and the customer service is amazing.

James T
GA, United States
05 Apr 2019

Second time using them. Happy with the results both times.

Heather D
02 Apr 2019

Makes uploading press releases so easy compared to other sites.

Kathleen I
TX, United States
01 Apr 2019

They are always in close contact and making sure we're happy. Excellent customer service -- even if I don't have any problems.

Dan P
FL, United States
23 Mar 2019

I love the proactiveness of the team reaching out throughout the process. Very pleased with platform, experience and results

Howard L
21 Mar 2019

The guidance provided by the eReleases staff is wonderful - and I am very pleased with the help that they provide.

Kayla E
19 Mar 2019

Always the best! Your team is incredibly keen on details and communicative, which adds a huge value for us. Not to mention the reach we get :)

Fiaa C
Seoul, South Korea
18 Mar 2019

I liked the clear statement of the order process, but it's uncomfortable I need to write an email to change my order. It would be nicer If I changed my order in system.

Jennifer D
11 Mar 2019

The perfect blend of easy to use automation/DIY and real human beings who review your release to catch mistakes and make clarifications as well as customer service.

Kim D
18 Feb 2019

As a small biz, I’ve relied on elreleases for more than 12 years. You ALL are the BEST. Cannot thank you enough.

Eugene K
28 Jan 2019

As usual, erelease makes press release posting fast and easy. We buy bulk credits to keep cost per release low. I simply ask for a basic grammar review, just in case I messed up somehow.

Kathryn S
14 Jan 2019

I appreciate the follow-up calls when I don't complete the order. I usually only pause to coordinate timing with the rest of my marketing team, but it's still a nice touch and I like receiving the calls. Thank you

Peter J W
08 Jan 2019

Intuitive and user friendly. We have been using eReleases for a number of years due to the uniformity and consistency of quality, service and affordability.

Laurie W
OR, United States
07 Jan 2019

Very easy to purchase a package, easy to set it all up and Megan in customer service helped me with a few edits after we'd submitted -- she was fantastic!

Kyle B
FL, United States
11 Oct 2018

I like how it was easy to return to my order in progress and not have to re-start the order. Your company has a similar philosophy to ours as far as quick customer service, you are always very responsive and a pleasure to work with.

Kerry S
TX, United States
09 Oct 2018

The quality of service is shockingly incredible: Professional, Responsive, Courteous, Thorough, Attentive. Working with eRelease has been one of my most pleasant business experiences in quite some time.

Dave D
18 Oct 2019

Simple

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