Your chat staff is awesome!
I can't sing ereleases praises loud enough. They are the best at what they do.
The service is always excellent. Having the chat option is extremely helpful.Theresa
The resources that E releases provides online are helping us proceed confidently with our first mass-distributed press release using their lists and targeting in our industry, which is solar energy. Thankfully the admin process for getting credit into our account has been really smooth!
Fast, easy and although we are not able to saturate the commercial real estate in our specifics, it's been good with overall exposure. I do wish we could give more specifics in the area without costing extra money.
You are prompt and responsive, & I liked the book!
Greatly appreciated the help from the chat desk and the email help..I needed it and it helped me meet my deadlines.
We LOVE working with e-releases. The online chat with Samantha was quick and helpful (as usual). E-releases service and pick-up is so good we never work with any other press release distribution services. Please feel free to use us a reference anytime. Patrick Pharris, CEO of Pharris Media, ReachOrb
This is my second release..customer service has been very helpful. I always have questions, and i always get a quick response. I also always get results.
We have enjoyed working with you. You deliver what you promise in a timely fashion and you have excellent customer service. Thank you!
I like how it was easy to return to my order in progress and not have to re-start the order. Your company has a similar philosophy to ours as far as quick customer service, you are always very responsive and a pleasure to work with.
The quality of service is shockingly incredible: Professional, Responsive, Courteous, Thorough, Attentive. Working with eRelease has been one of my most pleasant business experiences in quite some time.
Easy and intuitive to use the ereleases website. Plus they communicated when I hadn't completed an order and then called me when I did complete it to offer support. Very responsive.
The eReleases team is the best. Both the product itself, as well as the team that wrote it and supports it, are the very best. I have no hesitation in recommending ereleases to everyone that needs press release services.
The most important thing that I appreciate about my purchase experience is that you found a way to honor previous money that I paid two years ago when I had good intentions but not enough organization in my company to take advantage of the deal I got.Secondly I appreciate that when ever I calle
What I like about e*releases are the personal attention and fast turnaround. The process of placing the order is very straightforward, it takes just a few clicks. However, I always know that the editor will contact me if there are any issues with the text, headline or other details.
Really helpful aspects to smooth the way. More info buttons if I get stuck or just want to make sure I'm on the right track. Very nice experience :)
You guys are always fast to respond to any questions etc. I really appreciate that. Regards Keith
We are now very comfortable friends with eReleases and are very grateful for the advise, assistance and service that eReleases provides.
e-Releases is great to work with. The process is simple and we get plenty of pickup.
I love everything about ereleases. Your results and responsiveness goes above and beyond expectations. Truly, you set a bar for honesty and integrity I have never encountered in regards to a purely online business tool. Also, thanks for the free and informative book on Press release writing !
The Invictus Foundation uses e-releases as its go to platform for media releases because of the professionalism, competence and credibility of the staff as well as the value they project by providing us consistent and uniform service for our media needs.
I've been using e Releases for years. I find their platform to be intuitive and easy to use. For those running NFPs and looking to save on their AFR then their platform is a DIYers best friend
E-releases provides an exceptional product at a great price with awesome customer service. They are without a doubt my favorite press release distribution company.
Great way to distribute your PR with more local distribution in the states.
This was my first time taking over our company's use of e-releases; I had to let my session time out, and e-releases gave me a phone call to check if I needed help. Now that's going above and beyond!
As a rookie in preparing Press Releases, I depended 100% on e-releases.org. After considerable time spent w/ your exceptional and professional staff, who worked w/ me to craft my intended message, my Press Release was launched. The results have been an unqualified success. I will continue to use
Easy to use, economical, excellent service -- e-releases is my go-to distribution service.
Amazing person-to-person assistance!
easy to renew/add credits. Great customer service! Thank you.
The EReleases team is helpful, friendly and communicates well with us. We greatly appreciate their high level of excellent customer service.
it was my first time, the services is great! I only suggest adjusting the timeout clock. Also, the cost adds up pretty quickly, as a small business owner I can see a benefit if there was more than just one target option offered.
The process of placing an order was very simple. We received a great report within two hours and felt very good about the distribution.
eReleases makes doing press releases a breeze. Their staff is super helpful and will offer guidance on if you could be doing something better. I love that they always call and email offering any help they can.
You guys have rocked my PR world for -- I don't know -- ten years now? Thanks for another outstanding effort!
Great customer service...esp when you called me to make sure I was OK!
Perfect. Our last release was very successful. Generated a public radio interview also. Thanks.
Everything fine as usual. Instant help from the chat agent when I was unsure of a step in the filing process. My photo was added to the release as requested. eReleases is a professional operation start to finish, and we've always gotten great service from them.
Best customer support EVER! Great value. And the press releases are growing our business. I really enjoy working with eReleases.
Pearl, Allison, everyone at eReleases is just so professional, caring, and always available to share their considerable expertise. I cannot imagine every using another service! Thank you so very much!
The online tool is great - easy ordering step by step. I did have a quick question and the online chat was perfectly able to help.
These guys are really focused on customer support: answering questions and making newcomers feel welcome. So refreshing.
The reach we get is great for our clients and the visibility reports provide a lot of data about the distribution.
ZubiaLive was very pleased the the service we received and the follow up phone calls and emails to ensure everything went according to our plan. Thank you.
5 stars is not enough. In this e-age where companies take order online and then the buyer swims or struggles ... you amazed me with your constant communication, responsiveness, and followup. I felt good from the beginning and I must say, I am going to copy "how to do business" from you! Impressed
I think that the process is streamlined. I appreciate the phone call I received when the order continued to time out.
Thank you for your help. I used your chat system for advice and instructions. It was very helpful.
eReleases has amazing customer service and support. There has been last minute questions or concerns and their team responded immediately with resolution. This is the best PR platform I have used.
E-releases makes getting your story to the world easy. Thanks for creating a useful service for PR and Marketing Agencies and helps you get your job done well.
Very easy to work with. It's not only a well automated system but there are live people that I can reach in a split second if I need them. It's the perfect hybrid of both worlds.
I think you guys do a great job of making this easy...even including how to fix an error!! Thank you.
Appreciated the level of contact and simplicity in creating the press release also the professionalism of employees & speedy response times.
I love eReleases. I have found that they have the best results of any service online for the best price. Mickie and his team go above and beyond with customer service and I love that I can see that my release is actually read by members of the media. Thank you for your help in getting our news in fr
I tried another company to send a press release out, and it was a mistake. The two things I love about e•releases are the personalized and responsive customer service and the visibility reports that let me know how our press releases are performing.
The ereleases team is always available to chat me through my order and always wants me to get the best deal. Thank you!
This is a great company, I love working with them. Very focused on customer service, super responsive and high attention to detail.
ereleases make it extremely easy to navigate through the press release process.
Great user experience - they even called me yesterday to find out if I had any problems submitting my press release yesterday.
The purchasing process was simple. The staff is super friendly and responsive. I got an email and phone call quickly after ordering.
The step-by-step process, clear instructions, and contextual help make this a very user-friendly process.
Your team is awesome. Nice to know I can submit a release electronically, but have someone watching my back at the same time!
Great follow-up and customer service. The press release got great traction and I enjoyed seeing the statistics.
eReleases is a tremendous value for me and my company. The shopping experience is easy and the process of getting my message to the press is inexpensive and efficient. Thanks eReleases!
You make this super easy and we greatly appreciate the non-profit discount.
The process was quick and easy. No need to interact with a sales team trying to push more products on you.
Easy to use online format. Paypal payment a breeze. The Press Release will be sent in the morning. We're looking forward to seeing the news about the "Heated Mouse Pro" all over the Internet! Thank you!
eReleases is more than just a PR release outlet. They provide excellent customer service, an experience you typically would not get for the cost effective platform.
Always simple and accurate, plus love the "human backstop" to the uploading front-end. They really make sure it looks good, and suggest alternate headlines & captions to improve readability. Great service.
Easy loading and great customer service from the team. It's easy to talk to someone on the phone or chat.
I love ereleases, and I only use ereleases for press releases in the USA. The customer service is top-notch, and they really know what they're doing.
Customer service is the best that I have EVER experienced. The press release service provides an easy and economical way to expand our business. Thank you!
eReleases has been great. Not only was the press release process simple and painless, the followup was amazing. And we got great results! We'll definitely be using eReleases for our PR in the future.
Amazing chatting customer service even before acquisition of the product. They worked on our PR without any guarantee that we would enroll!
It was always great working with eReleases. They constantly run specials rewarding companies that use them often. Their staff is always great to work with, helpful and very knowledgeable. I have worked with lots of PR distribution companies and eReleases is by far my favorite.
I've used many different wires and the team at e-releases have been the best. Thanks!
I am thrilled with the personal help I received with this release. I needed to reword a few things and the customer service team was easily accessible and extremely helpful. So much so that I purchased a package of 12 to run our future Press Releases through eReleases.
Ereleases is the best PR platform I've found to really get in front of journalists.
ATO Experts Ltd. (https://itil.zone) is highly satisfied with ereleases.com services and cooperates for more than 2 years on a continuous basis.
From past experience I know you folks are great! I plan to have my latest book published before the end of this latest BOGO that I purchased. When my book is published I will submit the three releases that I purchased. A-One guidance -- always from eRelease staff.Most appreciative.
Love Mickey and Team. I've been working with them for years and they are consistently reliable, thorough and affordable. Most importantly? Client always loves the results from e-Releases. Thank you!
William Howard Taft University has been extremely pleased with eReleases. We have been a customer for many years and have never had any issues, only results. These folk are easy to work with, very flexible and responsive and NICE!
One release and great response and great customer service. It's like having in-house PR distribution!
There is no better press release company than ereleases. From their interface for posting, to their customer service, they are the best.
I am really impressed with ereleases - finally an organization that has the right balance of service, value, and know-how. Way to go, ereleases!
eReleases provided timely and professional responses to our enquiries. They are a hard-working group who appear to enjoy their work. The platform for uploading press releases is well-designed and user-friendly. Congratulations and keep up the fine work.
Excellent Experience in terms of customer care and support. The writing support was also helpful and I was very pleased with the written press release.
Love e-releases. They are super easy to work with and very helpful! It seems the minute you get on there, there is someone holding your hand throughout the process. The E in e-releases stands for "Excellent" to me and my company.
Smooth, easy, friendly. Levels the playing field for non-profits to put their opinion/cause out.
ereleases is the best, easiest to work with press release system in the world. We have used them for years, and will continue to use them.
Press releases usually take a while to write, process, and get approvals. Suddenly it's time and you better be ready to publicize. erelease makes the publishing part easy. And they review the release for stupid grammatical errors which I greatly appreciate.
Kudos to Katie. Salutes to Samantha. They were patient, never condescending as I knocked the rust off my e-releases "console." Pleased that media queries came quickly and when I was "not looking," they followed up with a phone call. Looks like the business publications pick-up and put on their we
Greatest customer service in the sea of disregard. Love these guys
Love working with e.Releases...unlike many Internet-based companies we deal with, you get a sense there are real people behind this and people dedicated to great customer service and experiences.
Very good customer service. I'm impressed with the responsiveness. I've had a great experience in the chat window in getting all my questions answered AND no upselling. And when I ordered my selected distribution plan, a customer service rep called me within a few minutes to make sure all my quest
I love eReleases. They have an awesome service, amazing people, a great product, and a revered brand. They are my business boyfriend.
I've been in PR for three decades and e-releases is by far the best service for small agencies and businesses. They are knowledgeable, friendly and very willing to help. Hands down, I will continue to choose e-releases over other press release distribution services.
A lot easier since I last used you guys in 2014! I am very impressed that after we signed up with e-releases, I received a nice letter and Mickie Kennedy's book "Beginner's Guide to Writing Powerful Press Releases." Following that, I received an email from one of your associates with a list of ideas
Easy to navigate the site when submitting a press release and if you do have ANY questions, they are instantly answered. For budget conscious clients, this is a very valuable resource for press releases.
I have had nothing but very positive experiences with eReleases so far. I do a lot of business with companies in the US (I am based in Tokyo), but this is the FIRST time that any service provider has actually called me overseas and said, "Thanks for using our service. How can we help to improve your
As an award winning publicist I have tried many release distribution channels over the years. NONE compare to the eRealeases product and GREAT customer service. It does not get any better.
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