Simple
Dana was very helpful!
A bit of confusion about attaching or embedding an image on my end. Allison was very helpful.
Quick and easy to order
very easy
It was easy and user friendly
quick and easy
Great customer service, now if someone will report on this, it would be great!
It's always been user friendly
Great experience, super easy and fast.
Great!
So far so good
Good stuff!
Fast, efficient, effective!
Great customer support. No one does it better than the eReleases team!
Friendly staff and always easy to use
Simple process. Very helpful staff on chat.
ereleases is pretty easy, assuming you have your PR already written and images and videos in hand.
everything was easy - but I wish I could see a preview of the PR
The staff at eReleases are professional, prompt and knowledgeable. We really enjoy working with this group!
Amazing customer service & easy to use with great pick up for my press releases
Amazing staff willing to respond quickly to emails and help in last minute changes.
Love eReleases they are truly the best! We already got picked up by a major news television show!!
This is my second press release and e-releases so heads above what my company use to use!
Great service, great price, does what we need!
They were very prompt and polite. Not pushy which is refreshing from PR companies.
It was a very painless process. I love the live chat support!
eReleases.com is the right-sized solution for clients needing to push releases out on the wire.
Customer service is excellent - quick, efficient, and very good communication so I am updated
Very intuitive way to distribute press releases.
eReleases remains our top choice in press release distribution.
Staff was helpful, answered my questions, responded quickly.
Easy to use. Initial results of release are good. Client is happy.
Chat assistance by Allison is excellent. Order handling, visibility report by Shannon are great.
Simple to use and easy to target your audience. Love it!
Pleasant People. Great Non-Profit discount. Will use again.
Happy with the experience. It seems you care about my success.
easy to work with and kept me informed every step of the way
This service is easy to use and perfect for a small company!
Staff has been really helpful. Loved seeing your faces on the welcome! Great small company.
Easy to use, less costly than the mainline alternatives. Would be good to have a preview/proof option.
Disappointed that issues cannot be addressed during weekends.
Always super helpful and they answer any question I have very quickly.
Very easy to use and good service from Samantha and the team.
The communication and support from the ereleases team has been really great! Thank you for your help!
Order Form is easy and fast to fill in. The details were easy to follow and so was the clear instructions!
So appreciate the chat window as I'm placing order
eReleases makes it easy to get a release out and in front of the right audience. Great service!
very easy, site answers all questions and the chat feature was super easy
Always a pleasure to use the erelease system. The upload and organized applications are easy to use!
Some of the quickest support and service in the industry.
Your staff "took us by the hand" while on the phone during the process of filling out our forms.
A phenomenal company that provides an easy and thorough outlet for PRs. Thank you so much!!
Great service and fast response to any of our questions/concerns!
Y'alls online ordering process is seamless, easy to understand, helpful. Love it!
Always fast and easy to get a PR out to the targeted audience
This is our 2nd eRelease and work to make it a standard part of our business plan
UI is easy to navigate and use. I like how it shows the differences between linked and imbedded images.
Very pleased with service. I have received more helpful information and advice than I ever anticipated and I would highly recommend e-releases to anyone trying to get a message to the public.
My experience was smooth - I like that the staff at eReleases reaches out to me to make themselves available and that they call to follow up on media contact requests.
I am a repeat customer and have had great experiences each time we have done a press release!
Overall a very positive experience. Quick response that the request was received and confirmation of the day and time of the distribution.
I called before uploading my release with a few questions and the customer service rep who answered the phone was very helpful.
The instructions are easy to understand and the website easy to navigate.
Easy to upload and manage graphics, even if I haven't done it in a while
No fuss. You get exactly what you ordered, 100% expectation 100% satisfaction.
We had a mistake in our PR and had to contact your customer service to help. They were awesome about it!
I've sent two releases out within this month and e-releases has had swift and amazing customer service. I've told my fellow PR friends about the product and hope that you all will be receiving more inquiries soon.
Very helpful, available, and knowledgeable staff
We always use r-releases for our PR a few times per year. Perfect for distributing to the new outlets
Great follow up from your teams, automated and human. Really appreciate the care.
The eReleases staff provides stellar service and support.
We find that eReleases remains our best option in PR.
eReleases delivers value in their services. I appreciate that I can always get quick answers from their team.
So simple and reasonably priced! I love eReleases!
Ereleases goes above and beyond for customer service. I had a question and within 2 minutes I received an email back. It gives me comfort knowing they have eyes and ears open at all times for your needs.
Amazingly fast and responsive platform to send a release. And the courteous support staff is always there to help.
Chat (Samantha) VERY helpful.
This is the best service. Everyone is always incredibly helpful
e*release is easy to use technically, and the human (real person) help is also incredible. e*release follows up on their promise to deliver to real journalists versus an 'internet distribution'. This is a real release service to real journalists!
Excellent customer service! We will be using e-releases for all of our press releases going forward!
I like it, it's always easier than I think it will be. I get a little confused over the target categories, I chose High Tech Telecommunications for my wireless /cell phone leasing service, it seemed the best choice
We are very happy with our experience and would definitely use ereleases again. Excellent customer service!
Second time using them. Happy with the results both times.
It has been great. I am really impressed by the services and the customer service is amazing.
Everyone at eReleases is tremendously helpful and customer focused.
Makes uploading press releases so easy compared to other sites.
They are always in close contact and making sure we're happy. Excellent customer service -- even if I don't have any problems.
I love the proactiveness of the team reaching out throughout the process. Very pleased with platform, experience and results
The guidance provided by the eReleases staff is wonderful - and I am very pleased with the help that they provide.
Always the best! Your team is incredibly keen on details and communicative, which adds a huge value for us. Not to mention the reach we get :)
I liked the clear statement of the order process, but it's uncomfortable I need to write an email to change my order. It would be nicer If I changed my order in system.
The perfect blend of easy to use automation/DIY and real human beings who review your release to catch mistakes and make clarifications as well as customer service.
As a small biz, I’ve relied on elreleases for more than 12 years. You ALL are the BEST. Cannot thank you enough.
As usual, erelease makes press release posting fast and easy. We buy bulk credits to keep cost per release low. I simply ask for a basic grammar review, just in case I messed up somehow.
I appreciate the follow-up calls when I don't complete the order. I usually only pause to coordinate timing with the rest of my marketing team, but it's still a nice touch and I like receiving the calls. Thank you
Intuitive and user friendly. We have been using eReleases for a number of years due to the uniformity and consistency of quality, service and affordability.
Very easy to purchase a package, easy to set it all up and Megan in customer service helped me with a few edits after we'd submitted -- she was fantastic!
I like how it was easy to return to my order in progress and not have to re-start the order. Your company has a similar philosophy to ours as far as quick customer service, you are always very responsive and a pleasure to work with.
The quality of service is shockingly incredible: Professional, Responsive, Courteous, Thorough, Attentive. Working with eRelease has been one of my most pleasant business experiences in quite some time.
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