Excellent, as always. Thank you!
love the customer service
Always an easy process!
this was so easy!!
perfect in every way
Easy to use with follow-up and support (if needed).
As a small biz, I’ve relied on elreleases for more than 12 years. You ALL are the BEST. Cannot thank you enough.
Jannelle was a great help.
Simple and easy to understand.
easy to use and wonderful staff to assist
Working with e-releases has been excellent. It is easy to submit releases and the staff is always friendly and helpful
E-releases is easy to use and staff is super helpful
for the most part quite easy to understand and process
couldn't be easier, and we had a last minute change which was no problem.
The staff is always great. Pearle was helpful.
The editors reviewed my draft and gave me a really great guidance.
Excellent customer service! Pearl has been very responsive and kindly walked me through the process.
Great experience. The help was great and appreciated
Easy to use - helpful customer service if you have any questions
As usual, erelease makes press release posting fast and easy. We buy bulk credits to keep cost per release low. I simply ask for a basic grammar review, just in case I messed up somehow.
You are a wonderful service to work with! I always have a seamless experience.
ereleases makes it easy to upload releases.
Ereleases is easy to navigate and the customer service is top notch.
Megan has been like an expert guide, I feel taken care of!
Amazing experience! Megan is star!!
Just had a few questions, which were quickly answered by your live chat. Thanks.
I appreciate the follow-up calls when I don't complete the order. I usually only pause to coordinate timing with the rest of my marketing team, but it's still a nice touch and I like receiving the calls.Thank you
Beyond my wildest expectations. Our first press release enhanced our online search experience.
Intuitive and user friendly. We have been using eReleases for a number of years due to the uniformity and consistency of quality, service and affordability.
Very easy to purchase a package, easy to set it all up and Megan in customer service helped me with a few edits after we'd submitted -- she was fantastic!
Always appreciate the attention and service I receive from the staff. Timely responses and even post-submission help with edits, etc., which is a plus.
all very straightforward and simple, and with y'all standing by to answer questions if anything perplexes. thanks!
This was my first time using your service. Very easy to submit our release, timely and very detailed email reporting. I had a few questions when placing my order Jan. 2, Allison McAlister was very quick to call me back when I emailed in my questions. On Friday morning January 4 we received an em
Always easy, and they always call if there's a problem
It's great! Have posted about 15 press releases over the past year-every experience great!
I originally bought the Newsmaker level, but because the project scope was much larger than my team originally anticipated I came to attempt to upgrade. I contacted customer service and they upgraded me for free and I even received a small refund! Customer service was top notch and very accommodatin
eReleases is very easy to use and the most affordable distribution service for the broad exposure and site pickups achieved.I'd recommend eReleases to small and large organizations.
Called Janelle to walk me through it and she was great!
love this service and have used for three years.
I appreciate the support and review of articles prior to publication.
I can't sing ereleases praises loud enough. They are the best at what they do.
PR Newswire is a topnotch organization. The people are great and the system easy to use.
The resources that E releases provides online are helping us proceed confidently with our first mass-distributed press release using their lists and targeting in our industry, which is solar energy. Thankfully the admin process for getting credit into our account has been really smooth!
Fast, easy and although we are not able to saturate the commercial real estate in our specifics, it's been good with overall exposure. I do wish we could give more specifics in the area without costing extra money.
We LOVE working with e-releases. The online chat with Samantha was quick and helpful (as usual). E-releases service and pick-up is so good we never work with any other press release distribution services. Please feel free to use us a reference anytime. Patrick Pharris, CEO of Pharris Media, ReachOrb
This is my second release..customer service has been very helpful. I always have questions, and i always get a quick response. I also always get results.
We have enjoyed working with you. You deliver what you promise in a timely fashion and you have excellent customer service. Thank you!
I like how it was easy to return to my order in progress and not have to re-start the order. Your company has a similar philosophy to ours as far as quick customer service, you are always very responsive and a pleasure to work with.
The quality of service is shockingly incredible: Professional, Responsive, Courteous, Thorough, Attentive. Working with eRelease has been one of my most pleasant business experiences in quite some time.
Easy and intuitive to use the ereleases website. Plus they communicated when I hadn't completed an order and then called me when I did complete it to offer support. Very responsive.
The eReleases team is the best. Both the product itself, as well as the team that wrote it and supports it, are the very best. I have no hesitation in recommending ereleases to everyone that needs press release services.
The most important thing that I appreciate about my purchase experience is that you found a way to honor previous money that I paid two years ago when I had good intentions but not enough organization in my company to take advantage of the deal I got.Secondly I appreciate that when ever I calle
What I like about e*releases are the personal attention and fast turnaround. The process of placing the order is very straightforward, it takes just a few clicks. However, I always know that the editor will contact me if there are any issues with the text, headline or other details.
Really helpful aspects to smooth the way. More info buttons if I get stuck or just want to make sure I'm on the right track. Very nice experience :)
You guys are always fast to respond to any questions etc. I really appreciate that. Regards Keith
We are now very comfortable friends with eReleases and are very grateful for the advise, assistance and service that eReleases provides.
e-Releases is great to work with. The process is simple and we get plenty of pickup.
I love everything about ereleases. Your results and responsiveness goes above and beyond expectations. Truly, you set a bar for honesty and integrity I have never encountered in regards to a purely online business tool. Also, thanks for the free and informative book on Press release writing !
The Invictus Foundation uses e-releases as its go to platform for media releases because of the professionalism, competence and credibility of the staff as well as the value they project by providing us consistent and uniform service for our media needs.
I've been using e Releases for years. I find their platform to be intuitive and easy to use. For those running NFPs and looking to save on their AFR then their platform is a DIYers best friend
E-releases provides an exceptional product at a great price with awesome customer service. They are without a doubt my favorite press release distribution company.
Great way to distribute your PR with more local distribution in the states.
This was my first time taking over our company's use of e-releases; I had to let my session time out, and e-releases gave me a phone call to check if I needed help. Now that's going above and beyond!
As a rookie in preparing Press Releases, I depended 100% on e-releases.org. After considerable time spent w/ your exceptional and professional staff, who worked w/ me to craft my intended message, my Press Release was launched. The results have been an unqualified success. I will continue to use
Easy to use, economical, excellent service -- e-releases is my go-to distribution service.
Amazing person-to-person assistance!
easy to renew/add credits. Great customer service! Thank you.
The EReleases team is helpful, friendly and communicates well with us. We greatly appreciate their high level of excellent customer service.
it was my first time, the services is great! I only suggest adjusting the timeout clock. Also, the cost adds up pretty quickly, as a small business owner I can see a benefit if there was more than just one target option offered.
The process of placing an order was very simple. We received a great report within two hours and felt very good about the distribution.
eReleases makes doing press releases a breeze. Their staff is super helpful and will offer guidance on if you could be doing something better. I love that they always call and email offering any help they can.
You guys have rocked my PR world for -- I don't know -- ten years now? Thanks for another outstanding effort!
Great customer service...esp when you called me to make sure I was OK!
Perfect. Our last release was very successful. Generated a public radio interview also. Thanks.
Everything fine as usual. Instant help from the chat agent when I was unsure of a step in the filing process. My photo was added to the release as requested. eReleases is a professional operation start to finish, and we've always gotten great service from them.
Best customer support EVER! Great value. And the press releases are growing our business. I really enjoy working with eReleases.
Pearl, Allison, everyone at eReleases is just so professional, caring, and always available to share their considerable expertise. I cannot imagine every using another service! Thank you so very much!
The online tool is great - easy ordering step by step. I did have a quick question and the online chat was perfectly able to help.
These guys are really focused on customer support: answering questions and making newcomers feel welcome. So refreshing.
The reach we get is great for our clients and the visibility reports provide a lot of data about the distribution.
ZubiaLive was very pleased the the service we received and the follow up phone calls and emails to ensure everything went according to our plan. Thank you.
5 stars is not enough. In this e-age where companies take order online and then the buyer swims or struggles ... you amazed me with your constant communication, responsiveness, and followup. I felt good from the beginning and I must say, I am going to copy "how to do business" from you! Impressed
I think that the process is streamlined. I appreciate the phone call I received when the order continued to time out.
Thank you for your help. I used your chat system for advice and instructions. It was very helpful.
eReleases has amazing customer service and support. There has been last minute questions or concerns and their team responded immediately with resolution. This is the best PR platform I have used.
E-releases makes getting your story to the world easy. Thanks for creating a useful service for PR and Marketing Agencies and helps you get your job done well.
Very easy to work with. It's not only a well automated system but there are live people that I can reach in a split second if I need them. It's the perfect hybrid of both worlds.
I think you guys do a great job of making this easy...even including how to fix an error!! Thank you.
Appreciated the level of contact and simplicity in creating the press release also the professionalism of employees & speedy response times.
I love eReleases. I have found that they have the best results of any service online for the best price. Mickie and his team go above and beyond with customer service and I love that I can see that my release is actually read by members of the media. Thank you for your help in getting our news in fr
I tried another company to send a press release out, and it was a mistake. The two things I love about e•releases are the personalized and responsive customer service and the visibility reports that let me know how our press releases are performing.
The ereleases team is always available to chat me through my order and always wants me to get the best deal. Thank you!
This is a great company, I love working with them. Very focused on customer service, super responsive and high attention to detail.
ereleases make it extremely easy to navigate through the press release process.
Great user experience - they even called me yesterday to find out if I had any problems submitting my press release yesterday.
The purchasing process was simple. The staff is super friendly and responsive. I got an email and phone call quickly after ordering.
The step-by-step process, clear instructions, and contextual help make this a very user-friendly process.
Your team is awesome. Nice to know I can submit a release electronically, but have someone watching my back at the same time!
Great follow-up and customer service. The press release got great traction and I enjoyed seeing the statistics.
eReleases is a tremendous value for me and my company. The shopping experience is easy and the process of getting my message to the press is inexpensive and efficient. Thanks eReleases!
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