I ordered and received an actual phone call right after which was very pleasant!
easy process
It's super easy.
Thanks, Mickie. Easy ordering, care for customers.
Smooth checkout experience
My browser got hung up when loading images, and that set me back about 10 minutes. I'm not sure what the issue was.
very happy with their customer services.
Friendly site, helpful support staff.
Excellent support from your employee Mrs Janelle
Super easy online ordering
so easy to use and love the staff!
so easy to use and the erelease group are so helpful and supportive!
Easy once CC # updated.
Ordered from you before--always easy!
Great
Shannon is a pro!
Love e-releases!
Easy.
I enjoyed the ease of how to take advantage of a good deal.
eReleases always does a great job! I've referred them to several clients over the years and will continue to work with the team!
The simplified step-by-step process in which E-releases has in putting together and distributing a press release makes it a must-do for any company wanting to increase its reputation as a leader in its industry.
Excellent, process was straight forward yet comprehensive.
Simple no fuss service!
Megan at the help desk was great to work with
Makes a complicated process - easy.
It would be helpful to know that embedding images cost $150 additional
Quick and easy. Priced right.
They are the best in the business for execution and customer service. They continually amaze us and we wouldn't use any other company for press releases
They are proactive with problems and always very responsive when you need them.
easy - peasy
Chat feature is great. Janelle did a great job helping me
Great service. Used for more than a decade.
Megan Dell rocks!! Without her fast, freidnly, smart assistance I would not have ordered.
Simple interface with quality support and information.
The Chat function made this process so easy!
Thank goodness for your chat helpers - some of that was confusing for a first timer.
Great experience prompt response on my questions
It was hard to find the "next" button after downloading the release and selecting the niche.
It is easy to upload and plug in the info for publication and determine what products are best for your release.
Service was great. Thank you for everything. Awesome!
Best wire service out there!
I had some last minute changes I needed to make and they were promptly made, with new copy sent to me so I could see the changes.
always love ereleases. service is bar none the best.
Always great working with e-releases....
Love them. Will suggest my new company uses them.
Easy process for press releases, and the best customer service in the industry, and probably most industries.
Overall, their website could be a lot easier to navigate and understand for a first time user. However the end result was great.
I appreciated the phone call I got to make sure I wasn't having trouble placing my order!
Easy
I always receive timely and friendly customer service and the pricing fits our budget. eReleases has been a godsend!
all questions answered and credits extended above and beyond expectations
We love eReleases and the phenomenal services they offer!
Glad I was able to publish next-day press release even after midnight. The extra fee was not prohibitive.
great experience and very helpful and knowledgable staff
Fast, simple and easy to use, and we get great exposure.
Great shopping experience. All the info is very straightforward and I know what I'm purchasing. Very helpful and friendly customer service support too!
A bit of confusion about attaching or embedding an image on my end. Allison was very helpful.
Amazing staff willing to respond quickly to emails and help in last minute changes.
Love eReleases they are truly the best! We already got picked up by a major news television show!!
This is my second press release and e-releases so heads above what my company use to use!
They were very prompt and polite. Not pushy which is refreshing from PR companies.
eReleases.com is the right-sized solution for clients needing to push releases out on the wire.
Customer service is excellent - quick, efficient, and very good communication so I am updated
Chat assistance by Allison is excellent. Order handling, visibility report by Shannon are great.
Pleasant People. Great Non-Profit discount. Will use again.
Happy with the experience. It seems you care about my success.
This service is easy to use and perfect for a small company!
Easy to use, less costly than the mainline alternatives. Would be good to have a preview/proof option.
Disappointed that issues cannot be addressed during weekends.
Always super helpful and they answer any question I have very quickly.
Order Form is easy and fast to fill in. The details were easy to follow and so was the clear instructions!
So appreciate the chat window as I'm placing order
eReleases makes it easy to get a release out and in front of the right audience. Great service!
very easy, site answers all questions and the chat feature was super easy
Some of the quickest support and service in the industry.
Your staff "took us by the hand" while on the phone during the process of filling out our forms.
Great service and fast response to any of our questions/concerns!
Y'alls online ordering process is seamless, easy to understand, helpful. Love it!
Always fast and easy to get a PR out to the targeted audience
This is our 2nd eRelease and work to make it a standard part of our business plan
UI is easy to navigate and use. I like how it shows the differences between linked and imbedded images.
Very pleased with service. I have received more helpful information and advice than I ever anticipated and I would highly recommend e-releases to anyone trying to get a message to the public.
My experience was smooth - I like that the staff at eReleases reaches out to me to make themselves available and that they call to follow up on media contact requests.
I am a repeat customer and have had great experiences each time we have done a press release!
Overall a very positive experience. Quick response that the request was received and confirmation of the day and time of the distribution.
I called before uploading my release with a few questions and the customer service rep who answered the phone was very helpful.
Easy to upload and manage graphics, even if I haven't done it in a while
The instructions are easy to understand and the website easy to navigate.
No fuss. You get exactly what you ordered, 100% expectation 100% satisfaction.
We had a mistake in our PR and had to contact your customer service to help. They were awesome about it!
I've sent two releases out within this month and e-releases has had swift and amazing customer service. I've told my fellow PR friends about the product and hope that you all will be receiving more inquiries soon.
We always use r-releases for our PR a few times per year. Perfect for distributing to the new outlets
Great follow up from your teams, automated and human. Really appreciate the care.
The eReleases staff provides stellar service and support.
eReleases delivers value in their services. I appreciate that I can always get quick answers from their team.
Ereleases goes above and beyond for customer service. I had a question and within 2 minutes I received an email back. It gives me comfort knowing they have eyes and ears open at all times for your needs.
Amazingly fast and responsive platform to send a release. And the courteous support staff is always there to help.
e*release is easy to use technically, and the human (real person) help is also incredible. e*release follows up on their promise to deliver to real journalists versus an 'internet distribution'. This is a real release service to real journalists!
Excellent customer service! We will be using e-releases for all of our press releases going forward!
I like it, it's always easier than I think it will be. I get a little confused over the target categories, I chose High Tech Telecommunications for my wireless /cell phone leasing service, it seemed the best choice
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