always a great process
Easy. Only wish it would autofill billing info.
This was my first time taking over our company's use of e-releases; I had to let my session time out, and e-releases gave me a phone call to check if I needed help. Now that's going above and beyond!
Excellent support provided by one person all the way and good prices...
Great service! Easy to use site even though I had to restart my order, lol. It was quick. Thank you!
Great system and support.
Easy to use, as always.
Great!
Thank you -- Bree Kruger
great and easy
It was a good experience for us. thank for all the information.
E-releases makes it very easy to submit a release!
Great responsive chat and follow up
Very good with the second attendant, Pearl. The other lady just kept showing me links where I could find the info myself.
Easy to follow. Great distribution network.
Very nice.
I wish that we could regionalize our news announcements more, but other than that all went well and is good.
As always, e-releases provides excellent service and makes the ordering process quick and easy.
Customer service met my expectations.
Easy peasy. Thanks!
Have used ereleases for a few years - always super easy!
The personal service and flexibility is why I use this company.
great phone support servive.
As a rookie in preparing Press Releases, I depended 100% on e-releases.org. After considerable time spent w/ your exceptional and professional staff, who worked w/ me to craft my intended message, my Press Release was launched. The results have been an unqualified success. I will continue to use
Posting process is very simple and communication with EReleases team members is always excellent.
Highly recommend this PR service!
This service is adequate in issuing press releases, though I would like to see more inbound activity without spending $500 or more.
Overall decent company that seems to really care.
Your website is easy to use and intuitive. I figured it out, thanks!
always straighforward and your support is the best. Thanks,
Great customer service. Everyone is happy to assist and answer questions along the way.
I always enjoy working with you - so, so helpful!
Easy to work with, excellent results. What could be better?
Very good. I will continue to use eReleases.
Everyone at e-releases has been super helpful and nice. Thank you for making my learning curve so smooth!
Easy to use, economical, excellent service -- e-releases is my go-to distribution service.
Everyone was so lovely and helpful, it was a great experience - highly recommend to anyone!
Delivered on time
Your staff and experience is always helpful and timely
Quick and eay
The attention to detail and every bit of the Customer Experience is covered here with E Releases.
The price was a good fit for my budget.
Great, always appreciate the results that eReleases produce.
Such a great service, very helpful and personalized. Highly recommend.
Excellent. This was a very easy process.
Amazing person-to-person assistance!
easy to renew/add credits. Great customer service! Thank you.
Outstanding user experience and customer service.
Customer service was excellent in answering questions and explicit in giving information.
Thank you, Allison, Janelle, and Pearl, for all your help!
Great service. Prompt, professional, experienced.
The EReleases team is helpful, friendly and communicates well with us. We greatly appreciate their high level of excellent customer service.
e releases is amazing to work with and deliver great results!
Allison was a great help.
They are great to work
Consistently great service, a wonderful team, never been disappointed, Thank you Pearl!
thanks Pearl!
it was my first time, the services is great! I only suggest adjusting the timeout clock. Also, the cost adds up pretty quickly, as a small business owner I can see a benefit if there was more than just one target option offered.
Super easy process and they always help when I need it!
Always enjoy working with eReleases. Thanks.
Site is intuitive and easy to use.
The process of placing an order was very simple. We received a great report within two hours and felt very good about the distribution.
Fast customer service. Can always get answers right away!
I have used ereleases for years and they are simply the best!
Easy, intuitive web site and helpful phone service
The chat support was helpful in getting through the ordering and publishing up process.
Everyone at erelease is responsive to questions and site is easy to navigate.
Always so helpful,honest and easy to use
eReleases makes doing press releases a breeze. Their staff is super helpful and will offer guidance on if you could be doing something better. I love that they always call and email offering any help they can.
Nice website, streamlined order process, friendly customer service.
You guys have rocked my PR world for -- I don't know -- ten years now? Thanks for another outstanding effort!
My first experience, was smooth and easy. Will use again.
katie called without me asking to see if i needed help and I did!
Great customer service...esp when you called me to make sure I was OK!
Simple. I appreciate that so much. Thank you.
eReleases is user-friendly and delivers nice bang for the buck.
We love the eReleases' staff and overall value for PR distribution!
fabulous customer service. Thank you for all your help Samantha
Perfect. Our last release was very successful. Generated a public radio interview also. Thanks.
Pearl is very helpful and patient.
Janelle is the bomb dot com
Everything fine as usual. Instant help from the chat agent when I was unsure of a step in the filing process. My photo was added to the release as requested. eReleases is a professional operation start to finish, and we've always gotten great service from them.
Easy to use; great customer service...always!!! Very consistent great work.
Best customer support EVER! Great value. And the press releases are growing our business. I really enjoy working with eReleases.
ereleases is always friendly, courteous and helpful whenever I'm putting a press release out.
Extremely easy to submit and the support provided was outstanding. Very responsive!
The service is easy to use, prompt and with good, personal follow-thru.
you guys are great--thank you for always being helpful and answering questions!
Pearl, Allison, everyone at eReleases is just so professional, caring, and always available to share their considerable expertise. I cannot imagine every using another service! Thank you so very much!
The online tool is great - easy ordering step by step. I did have a quick question and the online chat was perfectly able to help.
I used the chat feature. Alison was very responsive.
The process was straightforward. I had a couple question that were quickly answered when I called in. Very nice service.
Love that you always have someone there to talk to .
These guys are really focused on customer support: answering questions and making newcomers feel welcome. So refreshing.
The reach we get is great for our clients and the visibility reports provide a lot of data about the distribution.
ZubiaLive was very pleased the the service we received and the follow up phone calls and emails to ensure everything went according to our plan. Thank you.
1st time ordering PR services has been smooth and helpful advice given, thank you
5 stars is not enough. In this e-age where companies take order online and then the buyer swims or struggles ... you amazed me with your constant communication, responsiveness, and followup. I felt good from the beginning and I must say, I am going to copy "how to do business" from you! Impressed
I think that the process is streamlined. I appreciate the phone call I received when the order continued to time out.
Very satisfied with the product delivered. Customer service above and beyond expected. A pleasure doing business.
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