Outsatnding cutomer service and effective media.
Good experience, easy to post my release, and CSR was very helpful in fixing an error (mine) with an image I uploaded. Thank you.
Shannon caught a critical mistake on our release and corrected it and reached out to us right away. They truly comb over every single component of your submission. We're grateful for their attention to detail.
Love E Releases, they are the best I've worked with
the online chat team is always very helpful!
Nice ordering form and the process is smooth. Also, if the order creation process is interrupted somehow, on next log in the system allows to proceed from the same step.
I have ALWAYS loved Ereleases. This experience was just as expected. I had to ask two questions via chat that were answered VERY quickly.
Used my credit and process was simple and easy. Excellent follow-up when media outlets had inquiries
Easy to use format, very helpful customer service, excellent reporting, finished product looks fantastic and ranks well for an extended period online.
Very easy to order. The process guides you through the order and allows easy edits.
E-releases is a helpful and reasonably price service that I recommend to people. The results are better than more expensive options.
eReleases is the best PR distribution company I have worked with in 30+ years. They are totally reliable and responsive and their order process is easy and efficient.
The simplified step-by-step process in which E-releases has in putting together and distributing a press release makes it a must-do for any company wanting to increase its reputation as a leader in its industry.
They are the best in the business for execution and customer service.
They continually amaze us and we wouldn't use any other company for press releases
It is easy to upload and plug in the info for publication and determine what products are best for your release.
I had some last minute changes I needed to make and they were promptly made, with new copy sent to me so I could see the changes.
Easy process for press releases, and the best customer service in the industry, and probably most industries.
I always receive timely and friendly customer service and the pricing fits our budget. eReleases has been a godsend!
Love eReleases they are truly the best! We already got picked up by a major news television show!!
They were very prompt and polite. Not pushy which is refreshing from PR companies.
Happy with the experience. It seems you care about my success.
Easy to use, less costly than the mainline alternatives. Would be good to have a preview/proof option.
Your staff "took us by the hand" while on the phone during the process of filling out our forms.
Very pleased with service. I have received more helpful information and advice than I ever anticipated and I would highly recommend e-releases to anyone trying to get a message to the public.
My experience was smooth - I like that the staff at eReleases reaches out to me to make themselves available and that they call to follow up on media contact requests.
I am a repeat customer and have had great experiences each time we have done a press release!
We had a mistake in our PR and had to contact your customer service to help. They were awesome about it!
We always use r-releases for our PR a few times per year. Perfect for distributing to the new outlets
Ereleases goes above and beyond for customer service. I had a question and within 2 minutes I received an email back. It gives me comfort knowing they have eyes and ears open at all times for your needs.
Amazingly fast and responsive platform to send a release. And the courteous support staff is always there to help.
e*release is easy to use technically, and the human (real person) help is also incredible. e*release follows up on their promise to deliver to real journalists versus an 'internet distribution'. This is a real release service to real journalists!
The guidance provided by the eReleases staff is wonderful - and I am very pleased with the help that they provide.
Always the best! Your team is incredibly keen on details and communicative, which adds a huge value for us. Not to mention the reach we get :)
The perfect blend of easy to use automation/DIY and real human beings who review your release to catch mistakes and make clarifications as well as customer service.
I appreciate the follow-up calls when I don't complete the order. I usually only pause to coordinate timing with the rest of my marketing team, but it's still a nice touch and I like receiving the calls.
Intuitive and user friendly. We have been using eReleases for a number of years due to the uniformity and consistency of quality, service and affordability.
I like how it was easy to return to my order in progress and not have to re-start the order. Your company has a similar philosophy to ours as far as quick customer service, you are always very responsive and a pleasure to work with.
The quality of service is shockingly incredible: Professional, Responsive, Courteous, Thorough, Attentive. Working with eRelease has been one of my most pleasant business experiences in quite some time.
The eReleases team is the best. Both the product itself, as well as the team that wrote it and supports it, are the very best. I have no hesitation in recommending ereleases to everyone that needs press release services.
E-releases provides an exceptional product at a great price with awesome customer service. They are without a doubt my favorite press release distribution company.
eReleases makes doing press releases a breeze. Their staff is super helpful and will offer guidance on if you could be doing something better. I love that they always call and email offering any help they can.
Perfect. Our last release was very successful. Generated a public radio interview also. Thanks.
eReleases has amazing customer service and support. There has been last minute questions or concerns and their team responded immediately with resolution. This is the best PR platform I have used.
Very easy to work with. It's not only a well automated system but there are live people that I can reach in a split second if I need them. It's the perfect hybrid of both worlds.
eReleases is a tremendous value for me and my company. The shopping experience is easy and the process of getting my message to the press is inexpensive and efficient. Thanks eReleases!
Always simple and accurate, plus love the "human backstop" to the uploading front-end. They really make sure it looks good, and suggest alternate headlines & captions to improve readability. Great service.
Customer service is the best that I have EVER experienced. The press release service provides an easy and economical way to expand our business. Thank you!
Amazing chatting customer service even before acquisition of the product. They worked on our PR without any guarantee that we would enroll!
Ereleases is the best PR platform I've found to really get in front of journalists.
Greatest customer service in the sea of disregard. Love these guys
Love working with e.Releases...unlike many Internet-based companies we deal with, you get a sense there are real people behind this and people dedicated to great customer service and experiences.
I love eReleases. They have an awesome service, amazing people, a great product, and a revered brand. They are my business boyfriend.
As an award winning publicist I have tried many release distribution channels over the years. NONE compare to the eRealeases product and GREAT customer service. It does not get any better.
Yes, absolutely. You can contact us via chat or the contact form here, or you can email us directly at [email protected]