Excellent customer service.
Was straight forward
always love ereleases. service is bar none the best.
very easy to use!
I had some last minute changes I needed to make and they were promptly made, with new copy sent to me so I could see the changes.
easy to use
The process is easy and straightforward.
Quick and easy to use your services
Always great working with e-releases....
Quick and easy
Love them. Will suggest my new company uses them.
Easy process for press releases, and the best customer service in the industry, and probably most industries.
Very easy to navigate the site.
Your customer service is wonderful!
Allison is great!
Overall, their website could be a lot easier to navigate and understand for a first time user. However the end result was great.
great customer service!
I appreciated the phone call I got to make sure I wasn't having trouble placing my order!
All good. No complaints.
I always receive timely and friendly customer service and the pricing fits our budget. eReleases has been a godsend!
all questions answered and credits extended above and beyond expectations
Love the service and customer care.
We love eReleases and the phenomenal services they offer!
Great distribution - painless submission
super fast, super easy
So easy to use and love the staff
Everything went as promised. Thank you.
Glad I was able to publish next-day press release even after midnight. The extra fee was not prohibitive.
great experience and very helpful and knowledgable staff
Fast, simple and easy to use, and we get great exposure.
Great shopping experience. All the info is very straightforward and I know what I'm purchasing. Very helpful and friendly customer service support too!
A bit of confusion about attaching or embedding an image on my end. Allison was very helpful.
Amazing staff willing to respond quickly to emails and help in last minute changes.
Love eReleases they are truly the best! We already got picked up by a major news television show!!
This is my second press release and e-releases so heads above what my company use to use!
eReleases.com is the right-sized solution for clients needing to push releases out on the wire.
They were very prompt and polite. Not pushy which is refreshing from PR companies.
Customer service is excellent - quick, efficient, and very good communication so I am updated
Chat assistance by Allison is excellent.
Order handling, visibility report by Shannon are great.
Pleasant People. Great Non-Profit discount. Will use again.
Happy with the experience. It seems you care about my success.
This service is easy to use and perfect for a small company!
Easy to use, less costly than the mainline alternatives. Would be good to have a preview/proof option.
Disappointed that issues cannot be addressed during weekends.
Always super helpful and they answer any question I have very quickly.
Order Form is easy and fast to fill in. The details were easy to follow and so was the clear instructions!
So appreciate the chat window as I'm placing order
eReleases makes it easy to get a release out and in front of the right audience. Great service!
very easy, site answers all questions and the chat feature was super easy
Some of the quickest support and service in the industry.
Your staff "took us by the hand" while on the phone during the process of filling out our forms.
Great service and fast response to any of our questions/concerns!
Y'alls online ordering process is seamless, easy to understand, helpful. Love it!
Always fast and easy to get a PR out to the targeted audience
This is our 2nd eRelease and work to make it a standard part of our business plan
UI is easy to navigate and use. I like how it shows the differences between linked and imbedded images.
Very pleased with service. I have received more helpful information and advice than I ever anticipated and I would highly recommend e-releases to anyone trying to get a message to the public.
My experience was smooth - I like that the staff at eReleases reaches out to me to make themselves available and that they call to follow up on media contact requests.
I am a repeat customer and have had great experiences each time we have done a press release!
Overall a very positive experience. Quick response that the request was received and confirmation of the day and time of the distribution.
I called before uploading my release with a few questions and the customer service rep who answered the phone was very helpful.
The instructions are easy to understand and the website easy to navigate.
Easy to upload and manage graphics, even if I haven't done it in a while
No fuss. You get exactly what you ordered, 100% expectation 100% satisfaction.
We had a mistake in our PR and had to contact your customer service to help. They were awesome about it!
I've sent two releases out within this month and e-releases has had swift and amazing customer service. I've told my fellow PR friends about the product and hope that you all will be receiving more inquiries soon.
We always use r-releases for our PR a few times per year. Perfect for distributing to the new outlets
Great follow up from your teams, automated and human. Really appreciate the care.
The eReleases staff provides stellar service and support.
eReleases delivers value in their services. I appreciate that I can always get quick answers from their team.
Ereleases goes above and beyond for customer service. I had a question and within 2 minutes I received an email back. It gives me comfort knowing they have eyes and ears open at all times for your needs.
Amazingly fast and responsive platform to send a release. And the courteous support staff is always there to help.
e*release is easy to use technically, and the human (real person) help is also incredible. e*release follows up on their promise to deliver to real journalists versus an 'internet distribution'. This is a real release service to real journalists!
Excellent customer service! We will be using e-releases for all of our press releases going forward!
I like it, it's always easier than I think it will be. I get a little confused over the target categories, I chose High Tech Telecommunications for my wireless /cell phone leasing service, it seemed the best choice
We are very happy with our experience and would definitely use ereleases again. Excellent customer service!
Second time using them. Happy with the results both times.
It has been great. I am really impressed by the services and the customer service is amazing.
They are always in close contact and making sure we're happy. Excellent customer service -- even if I don't have any problems.
I love the proactiveness of the team reaching out throughout the process. Very pleased with platform, experience and results
The guidance provided by the eReleases staff is wonderful - and I am very pleased with the help that they provide.
Always the best! Your team is incredibly keen on details and communicative, which adds a huge value for us. Not to mention the reach we get :)
I liked the clear statement of the order process, but it's uncomfortable I need to write an email to change my order. It would be nicer If I changed my order in system.
The perfect blend of easy to use automation/DIY and real human beings who review your release to catch mistakes and make clarifications as well as customer service.
As a small biz, I’ve relied on elreleases for more than 12 years. You ALL are the BEST. Cannot thank you enough.
As usual, erelease makes press release posting fast and easy. We buy bulk credits to keep cost per release low. I simply ask for a basic grammar review, just in case I messed up somehow.
I appreciate the follow-up calls when I don't complete the order. I usually only pause to coordinate timing with the rest of my marketing team, but it's still a nice touch and I like receiving the calls.
Intuitive and user friendly. We have been using eReleases for a number of years due to the uniformity and consistency of quality, service and affordability.
Very easy to purchase a package, easy to set it all up and Megan in customer service helped me with a few edits after we'd submitted -- she was fantastic!
I like how it was easy to return to my order in progress and not have to re-start the order. Your company has a similar philosophy to ours as far as quick customer service, you are always very responsive and a pleasure to work with.
First-time customers can purchase 1, 3 or 6 Newsmaker distribution credits for a significantly reduced rate through this order form: https://order.ereleases.com/special-welcome-to-ereleases-promotion/.