Great experience with eReleases. Anytime I send an email, I receive a prompt response.
Always easy to order press releases
Excelllent service. Great platform.
Good systems for submitting press release, and good customer service follow-up
Excellent customer service! We will be using e-releases for all of our press releases going forward!
I like it, it's always easier than I think it will be. I get a little confused over the target categories, I chose High Tech Telecommunications for my wireless /cell phone leasing service, it seemed the best choice
We are very happy with our experience and would definitely use ereleases again. Excellent customer service!
So easy to understand and a very helpful team on stand by.
This service is easy to use, provides great results, and the eRelease folk are great to work with.
I forgot about the extra $100 to release same day. That's a hassle because our event is in two days (planned last minute because publishers are trying to keep songwriters from getting paid and so planned their event last minute). So, the $100 charge hurts since the SGA is small. Otherwise, a good ex
Everyone at eReleases is tremendously helpful and customer focused.
Second time using them. Happy with the results both times.
It has been great. I am really impressed by the services and the customer service is amazing.
Great company. Great service. Patient customer care when needed.
Makes uploading press releases so easy compared to other sites.
They are always in close contact and making sure we're happy. Excellent customer service -- even if I don't have any problems.
eReleases made the process fast and easy to get my press release uploaded on time.
Super easy and intuitivie. It would be nice to see the press release before it's sent!
Overall, great experience. I would recommend a minor GUI change when setting up a press release: a title field should be included to make it easier to understand where to put the PR title.Also, I would recommend instructions on inserting links into the PR.Thank you.
I love the proactiveness of the team reaching out throughout the process. Very pleased with platform, experience and results
The guidance provided by the eReleases staff is wonderful - and I am very pleased with the help that they provide.
Always the best! Your team is incredibly keen on details and communicative, which adds a huge value for us. Not to mention the reach we get :)
I liked the clear statement of the order process, but it's uncomfortable I need to write an email to change my order. It would be nicer If I changed my order in system.
The perfect blend of easy to use automation/DIY and real human beings who review your release to catch mistakes and make clarifications as well as customer service.
As a small biz, I’ve relied on elreleases for more than 12 years. You ALL are the BEST. Cannot thank you enough.
As usual, erelease makes press release posting fast and easy. We buy bulk credits to keep cost per release low. I simply ask for a basic grammar review, just in case I messed up somehow.
I appreciate the follow-up calls when I don't complete the order. I usually only pause to coordinate timing with the rest of my marketing team, but it's still a nice touch and I like receiving the calls.Thank you
Intuitive and user friendly. We have been using eReleases for a number of years due to the uniformity and consistency of quality, service and affordability.
Very easy to purchase a package, easy to set it all up and Megan in customer service helped me with a few edits after we'd submitted -- she was fantastic!
This was my first time using your service. Very easy to submit our release, timely and very detailed email reporting. I had a few questions when placing my order Jan. 2, Allison McAlister was very quick to call me back when I emailed in my questions. On Friday morning January 4 we received an em
It's great! Have posted about 15 press releases over the past year-every experience great!
I originally bought the Newsmaker level, but because the project scope was much larger than my team originally anticipated I came to attempt to upgrade. I contacted customer service and they upgraded me for free and I even received a small refund! Customer service was top notch and very accommodatin
PR Newswire is a topnotch organization. The people are great and the system easy to use.
We LOVE working with e-releases. The online chat with Samantha was quick and helpful (as usual). E-releases service and pick-up is so good we never work with any other press release distribution services. Please feel free to use us a reference anytime. Patrick Pharris, CEO of Pharris Media, ReachOrb
This is my second release..customer service has been very helpful. I always have questions, and i always get a quick response. I also always get results.
I like how it was easy to return to my order in progress and not have to re-start the order. Your company has a similar philosophy to ours as far as quick customer service, you are always very responsive and a pleasure to work with.
The quality of service is shockingly incredible: Professional, Responsive, Courteous, Thorough, Attentive. Working with eRelease has been one of my most pleasant business experiences in quite some time.
Easy and intuitive to use the ereleases website. Plus they communicated when I hadn't completed an order and then called me when I did complete it to offer support. Very responsive.
The eReleases team is the best. Both the product itself, as well as the team that wrote it and supports it, are the very best. I have no hesitation in recommending ereleases to everyone that needs press release services.
The most important thing that I appreciate about my purchase experience is that you found a way to honor previous money that I paid two years ago when I had good intentions but not enough organization in my company to take advantage of the deal I got.Secondly I appreciate that when ever I calle
What I like about e*releases are the personal attention and fast turnaround. The process of placing the order is very straightforward, it takes just a few clicks. However, I always know that the editor will contact me if there are any issues with the text, headline or other details.
Really helpful aspects to smooth the way. More info buttons if I get stuck or just want to make sure I'm on the right track. Very nice experience :)
I love everything about ereleases. Your results and responsiveness goes above and beyond expectations. Truly, you set a bar for honesty and integrity I have never encountered in regards to a purely online business tool. Also, thanks for the free and informative book on Press release writing !
The Invictus Foundation uses e-releases as its go to platform for media releases because of the professionalism, competence and credibility of the staff as well as the value they project by providing us consistent and uniform service for our media needs.
E-releases provides an exceptional product at a great price with awesome customer service. They are without a doubt my favorite press release distribution company.
This was my first time taking over our company's use of e-releases; I had to let my session time out, and e-releases gave me a phone call to check if I needed help. Now that's going above and beyond!
As a rookie in preparing Press Releases, I depended 100% on e-releases.org. After considerable time spent w/ your exceptional and professional staff, who worked w/ me to craft my intended message, my Press Release was launched. The results have been an unqualified success. I will continue to use
eReleases makes doing press releases a breeze. Their staff is super helpful and will offer guidance on if you could be doing something better. I love that they always call and email offering any help they can.
You guys have rocked my PR world for -- I don't know -- ten years now? Thanks for another outstanding effort!
Perfect. Our last release was very successful. Generated a public radio interview also. Thanks.
Everything fine as usual. Instant help from the chat agent when I was unsure of a step in the filing process. My photo was added to the release as requested. eReleases is a professional operation start to finish, and we've always gotten great service from them.
Pearl, Allison, everyone at eReleases is just so professional, caring, and always available to share their considerable expertise. I cannot imagine every using another service! Thank you so very much!
The online tool is great - easy ordering step by step. I did have a quick question and the online chat was perfectly able to help.
5 stars is not enough. In this e-age where companies take order online and then the buyer swims or struggles ... you amazed me with your constant communication, responsiveness, and followup. I felt good from the beginning and I must say, I am going to copy "how to do business" from you! Impressed
eReleases has amazing customer service and support. There has been last minute questions or concerns and their team responded immediately with resolution. This is the best PR platform I have used.
Very easy to work with. It's not only a well automated system but there are live people that I can reach in a split second if I need them. It's the perfect hybrid of both worlds.
I love eReleases. I have found that they have the best results of any service online for the best price. Mickie and his team go above and beyond with customer service and I love that I can see that my release is actually read by members of the media. Thank you for your help in getting our news in fr
I tried another company to send a press release out, and it was a mistake. The two things I love about e•releases are the personalized and responsive customer service and the visibility reports that let me know how our press releases are performing.
Great user experience - they even called me yesterday to find out if I had any problems submitting my press release yesterday.
The step-by-step process, clear instructions, and contextual help make this a very user-friendly process.
eReleases is a tremendous value for me and my company. The shopping experience is easy and the process of getting my message to the press is inexpensive and efficient. Thanks eReleases!
The process was quick and easy. No need to interact with a sales team trying to push more products on you.
eReleases is more than just a PR release outlet. They provide excellent customer service, an experience you typically would not get for the cost effective platform.
Always simple and accurate, plus love the "human backstop" to the uploading front-end. They really make sure it looks good, and suggest alternate headlines & captions to improve readability. Great service.
Customer service is the best that I have EVER experienced. The press release service provides an easy and economical way to expand our business. Thank you!
Amazing chatting customer service even before acquisition of the product. They worked on our PR without any guarantee that we would enroll!
I've used many different wires and the team at e-releases have been the best. Thanks!
I am thrilled with the personal help I received with this release. I needed to reword a few things and the customer service team was easily accessible and extremely helpful. So much so that I purchased a package of 12 to run our future Press Releases through eReleases.
Ereleases is the best PR platform I've found to really get in front of journalists.
From past experience I know you folks are great! I plan to have my latest book published before the end of this latest BOGO that I purchased. When my book is published I will submit the three releases that I purchased. A-One guidance -- always from eRelease staff.Most appreciative.
William Howard Taft University has been extremely pleased with eReleases. We have been a customer for many years and have never had any issues, only results. These folk are easy to work with, very flexible and responsive and NICE!
eReleases provided timely and professional responses to our enquiries. They are a hard-working group who appear to enjoy their work. The platform for uploading press releases is well-designed and user-friendly. Congratulations and keep up the fine work.
Excellent Experience in terms of customer care and support. The writing support was also helpful and I was very pleased with the written press release.
Love e-releases. They are super easy to work with and very helpful! It seems the minute you get on there, there is someone holding your hand throughout the process. The E in e-releases stands for "Excellent" to me and my company.
ereleases is the best, easiest to work with press release system in the world. We have used them for years, and will continue to use them.
Press releases usually take a while to write, process, and get approvals. Suddenly it's time and you better be ready to publicize. erelease makes the publishing part easy. And they review the release for stupid grammatical errors which I greatly appreciate.
Kudos to Katie. Salutes to Samantha. They were patient, never condescending as I knocked the rust off my e-releases "console." Pleased that media queries came quickly and when I was "not looking," they followed up with a phone call. Looks like the business publications pick-up and put on their we
Greatest customer service in the sea of disregard. Love these guys
Love working with e.Releases...unlike many Internet-based companies we deal with, you get a sense there are real people behind this and people dedicated to great customer service and experiences.
Very good customer service. I'm impressed with the responsiveness. I've had a great experience in the chat window in getting all my questions answered AND no upselling. And when I ordered my selected distribution plan, a customer service rep called me within a few minutes to make sure all my quest
I love eReleases. They have an awesome service, amazing people, a great product, and a revered brand. They are my business boyfriend.
I've been in PR for three decades and e-releases is by far the best service for small agencies and businesses. They are knowledgeable, friendly and very willing to help. Hands down, I will continue to choose e-releases over other press release distribution services.
A lot easier since I last used you guys in 2014! I am very impressed that after we signed up with e-releases, I received a nice letter and Mickie Kennedy's book "Beginner's Guide to Writing Powerful Press Releases." Following that, I received an email from one of your associates with a list of ideas
Easy to navigate the site when submitting a press release and if you do have ANY questions, they are instantly answered. For budget conscious clients, this is a very valuable resource for press releases.
I have had nothing but very positive experiences with eReleases so far. I do a lot of business with companies in the US (I am based in Tokyo), but this is the FIRST time that any service provider has actually called me overseas and said, "Thanks for using our service. How can we help to improve your
As an award winning publicist I have tried many release distribution channels over the years. NONE compare to the eRealeases product and GREAT customer service. It does not get any better.
I'm very happy with this service. The introduction price is great for new businesses, especially when you're just starting out like we are. I can see how eReleases can assist a new business with growth, which means they can soon become regular clients with eReleases. I would highly recommend your se
I've paid to have online press releases done for me over the past 10 years, and have never had anywhere near the fantastic results I've had with ereleases.com - and you can quote me on that! I recommend them to anyone I know who wants to do press releases, period.
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