Was great to have live chat help with the few issues I had... and they were resolved efficiently
Always simple and accurate, plus love the "human backstop" to the uploading front-end. They really make sure it looks good, and suggest alternate headlines & captions to improve readability. Great service.
e releases is very easy to use, gets the job done, staff is great and definitely best price!
ereleases is always a great company to work with. Great website, great employees.
Appreciated the live chat help answering my last minute questions!
pearl is terrific as is this service - recommend it to everyone
Allison was fantastic, very helpful and professional.
Always professional - I love working with e releases!
Simple easy to use. Great customer service and follow-thru.
Excellent service from everyone I've dealt with. Very positive experience.
Love the prompt and professional service - e-releases has been a trusted partner for years!
Very easy to follow,there were a few areas that were hidden with the scroll that I missed. Customer service was professional and helpful!
I've grown up with you guys--one of our best business partners!!
Easy loading and great customer service from the team. It's easy to talk to someone on the phone or chat.
I love ereleases, and I only use ereleases for press releases in the USA. The customer service is top-notch, and they really know what they're doing.
Customer service is the best that I have EVER experienced. The press release service provides an easy and economical way to expand our business. Thank you!
The editors were very kind and highly helpful in helping me create a newsworthy PR>
Appreciate the catch in an edit - Thanks!
Great customer experience. Pearl was there right away offering help, as soon as I began processing the press release.
I love eReleases-discovered them seven or eight years and now they are all we use.
eReleases has been great. Not only was the press release process simple and painless, the followup was amazing. And we got great results! We'll definitely be using eReleases for our PR in the future.
Amazing chatting customer service even before acquisition of the product. They worked on our PR without any guarantee that we would enroll!
excellent help setting up my release from the Chat assistant for the few questions I had, very simple to upload and create the order.
It was always great working with eReleases. They constantly run specials rewarding companies that use them often. Their staff is always great to work with, helpful and very knowledgeable. I have worked with lots of PR distribution companies and eReleases is by far my favorite.
I've used many different wires and the team at e-releases have been the best. Thanks!
I am thrilled with the personal help I received with this release. I needed to reword a few things and the customer service team was easily accessible and extremely helpful. So much so that I purchased a package of 12 to run our future Press Releases through eReleases.
Ereleases is the best PR platform I've found to really get in front of journalists.
ATO Experts Ltd. (https://itil.zone) is highly satisfied with ereleases.com services and cooperates for more than 2 years on a continuous basis.
Using ereleases.com has helped my business tremendously.
From past experience I know you folks are great! I plan to have my latest book published before the end of this latest BOGO that I purchased. When my book is published I will submit the three releases that I purchased. A-One guidance -- always from eRelease staff.Most appreciative.
Love Mickey and Team. I've been working with them for years and they are consistently reliable, thorough and affordable. Most importantly? Client always loves the results from e-Releases. Thank you!
William Howard Taft University has been extremely pleased with eReleases. We have been a customer for many years and have never had any issues, only results. These folk are easy to work with, very flexible and responsive and NICE!
One release and great response and great customer service. It's like having in-house PR distribution!
There is no better press release company than ereleases. From their interface for posting, to their customer service, they are the best.
I am really impressed with ereleases - finally an organization that has the right balance of service, value, and know-how. Way to go, ereleases!
eReleases provided timely and professional responses to our enquiries. They are a hard-working group who appear to enjoy their work. The platform for uploading press releases is well-designed and user-friendly. Congratulations and keep up the fine work.
awesome for clients that can't afford PRN. xx
Your customer support help is uncanny! They appear right when I need them, and always have the answers. Thank you.
Excellent Experience in terms of customer care and support. The writing support was also helpful and I was very pleased with the written press release.
Love you guys. Fast, tons of efficiency in super timely fashion. Lots of bang for the buck.
Love e-releases. They are super easy to work with and very helpful! It seems the minute you get on there, there is someone holding your hand throughout the process. The E in e-releases stands for "Excellent" to me and my company.
Smooth, easy, friendly. Levels the playing field for non-profits to put their opinion/cause out.
ereleases is the best, easiest to work with press release system in the world. We have used them for years, and will continue to use them.
Press releases usually take a while to write, process, and get approvals. Suddenly it's time and you better be ready to publicize. erelease makes the publishing part easy. And they review the release for stupid grammatical errors which I greatly appreciate.
Kudos to Katie. Salutes to Samantha. They were patient, never condescending as I knocked the rust off my e-releases "console." Pleased that media queries came quickly and when I was "not looking," they followed up with a phone call. Looks like the business publications pick-up and put on their we
Greatest customer service in the sea of disregard. Love these guys
Love working with e.Releases...unlike many Internet-based companies we deal with, you get a sense there are real people behind this and people dedicated to great customer service and experiences.
Considering I am somewhat technologically handicapped......I still made it through the process with the help of Allison! Thanks much!
Very good customer service. I'm impressed with the responsiveness. I've had a great experience in the chat window in getting all my questions answered AND no upselling. And when I ordered my selected distribution plan, a customer service rep called me within a few minutes to make sure all my quest
I love eReleases. They have an awesome service, amazing people, a great product, and a revered brand. They are my business boyfriend.
I've been in PR for three decades and e-releases is by far the best service for small agencies and businesses. They are knowledgeable, friendly and very willing to help. Hands down, I will continue to choose e-releases over other press release distribution services.
A lot easier since I last used you guys in 2014! I am very impressed that after we signed up with e-releases, I received a nice letter and Mickie Kennedy's book "Beginner's Guide to Writing Powerful Press Releases." Following that, I received an email from one of your associates with a list of ideas
Easy to navigate the site when submitting a press release and if you do have ANY questions, they are instantly answered. For budget conscious clients, this is a very valuable resource for press releases.
I have had nothing but very positive experiences with eReleases so far. I do a lot of business with companies in the US (I am based in Tokyo), but this is the FIRST time that any service provider has actually called me overseas and said, "Thanks for using our service. How can we help to improve your
As an award winning publicist I have tried many release distribution channels over the years. NONE compare to the eRealeases product and GREAT customer service. It does not get any better.
I'm very happy with this service. The introduction price is great for new businesses, especially when you're just starting out like we are. I can see how eReleases can assist a new business with growth, which means they can soon become regular clients with eReleases. I would highly recommend your se
I've paid to have online press releases done for me over the past 10 years, and have never had anywhere near the fantastic results I've had with ereleases.com - and you can quote me on that! I recommend them to anyone I know who wants to do press releases, period.
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