1. April 24, 2009

    Be Careful Not to Create Your Own Public Relations Crisis

    Late last week, I received “the freak-out call.”  Back when I was a journalist, one public relations rep or another would call, frantic about a client I was about to portray negatively in a column or story. As a journalist, the freak-out call was a guilty pleasure; sometimes it even provided information for a story that I might not have gotten without the freak-out. The call I received last week revealed what it was like to be on the public relations end of a potential negative news story, and a self-made crisis was narrowly averted through careful crisis management. (Read more…)

  2. April 21, 2009

    PR Media Coverage

    It’s easy for public relations firms to overestimate the impact of media coverage. Unless you land your client on the cover of Time or the front page of the New York Times, it can be disheartening to see how little impact a single piece of media coverage brings. My own history with media coverage is an example of how difficult it is to quantify the benefits of media coverage in the public relations world. (Read more…)

  3. April 8, 2009

    Public Relations Basics: Avoiding Press Leaks and Fixing Mistakes

    In the world of public relations, press leaks can be damaging affairs. Sensitive internal information being sent to journalists can wreck a company’s reputation, cost it customers or clients, or even land it in legal hot water. But how can public relations consultants prevent press leaks, or at least clean up the damage they wreak? (Read more…)

  4. January 8, 2009

    Turning Down a Press Opportunity Isn’t PR Suicide

    Many public relations professionals may find it hard to believe, but it’s okay to turn down a press opportunity. And I’m not talking about opportunities where you may get sandbagged by a reporter. I’m talking about a press opportunity that looks good, at least on the surface. (Read more…)

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