1. March 16, 2001

    Dealing With Tragedy

    The business world was shocked on Monday when it was announced that McDonald’s Chairman and CEO Jim Cantalupo had died of an apparent heart attack. (Read more…)

  2. March 14, 2001

    Get It Right the First Time

    You only get one chance to make a first impression, and two companies recently provided ample evidence of why, when communicating with the public, it’s important to make the right first impression. (Read more…)