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May 19, 2009
Advice from Public Relations Pros: How to Deal with Difficult Clients

Recently I’ve received a number of emails from PR Fuel readers offering up insight, advice, and some rather hilarious stories about how tprotecting one’s personal and professional integrity when dealing with frustrating clients. In the public relations industry, advice from peers can often be more useful than advice from an “expert.” So thanks to our PR peers for lending their voices to the mix. Their identities have been kept anonymous, but they’ve nonetheless provided good tips and a healthy dose of reality. (Read more…)
May 18, 2009
Developing a Comprehensive Public Relations Strategy

Public relations is not just blindly writing press releases or pitching journalists, but a comprehensive strategy designed to promote your business. The following steps should help you determine whether or not your company has developed a comprehensive public relations strategy. (Read more…)
May 14, 2009
Media Training Can Turn Your Clients and Employees Into PR Experts

Not every client or employee is equipped to deal with the media on an intimate level. When I was a journalist, public relations contacts would sometimes sit in on interviews I conducted with company executives. In most cases, the public relations department was there to lend support — as either a confidant, or a source of additional information. In other cases, however, it was clear that the executive needed his hand held because he could not handle on-the-fly questioning alone. But media training can help clients and company employees prepare for encounters from journalists and interviewers. (Read more…)
How to Get the Most Out of a Public Relations Job Change

Four of my best friends in the public relations business have recently started new jobs. Change can be exciting and challenging. No two public relations departments operate in the same manner, even if they have the same corporate parent. People and processes are different, and so are expectations. What flies in one office may not be acceptable in another. Regardless of the corporate culture, you can take some simple steps to help make the transition from one public relations job to another easier. Follow these steps, and you’ll better understand your job, the real expectations of your co-workers, and how you can improve your company’s public relations. (Read more…)
May 8, 2009
Public Relations Basics: Preparing for a Media Interview

Recently, I was transcribing a very casual media interview; it was an amiable chat, even when the questions got tough. Listening to the tape, I was struck by my constant “um’s” and “ah’s.” I came to the interview well-prepared, and I still sometimes sounded as if I didn’t know what I was talking about. There are many potential mistakes even a seasoned public relations consultant can make during the most relaxed media interview. Your responses can be too rapid. (Read more…)
May 6, 2009
The PR Fuel Mailbag: Blogs, Online Press Rooms, Nosy Bosses, and More

Another dip into the PR Fuel mailbag produced a slew of interesting questions from readers. This time around we decide if public relations departments should have a hand in corporate blogs, how to get attention for an online press room, and other queries from the world public relations. (Read more…)
May 4, 2009
Public Relations Basics: Mastering the Media Interview

Your press release did its job. A reporter calls and wants to talk about your business. Now what? You need to build a relationship with the reporter, and the primary way you’re going to do so is through a media interview. (Read more…)
May 1, 2009
How to Keep Your Public Relations Strategy “On Message”

A politician gets asked about abortion and the answer somehow comes back to education. They’re asked about tax reform and the answer relates to education. Foreign policy is inexplicably linked to, you guessed it, education. What’s going on here? The politicians are using messaging points, the essential and core elements of an argument or pitch. It’s the message that you want to get across, regardless of the subject. It’s like getting a piece of press on “your terms.” Too often, success in public relations is measured by how much publicity you get. But if the publicity isn’t “on message,” what good is it? (Read more…)
April 29, 2009
Personal Public Relations Blunders: A Cautionary Tale

Lately, I’ve been taking time to reflect. Part of this reflection has concentrated on my career, and more often than not I’m dwelling on my failures, rather than my successes. More than a few of those failures are related to public relations, and considering they say you learn more from your mistakes than from your triumphs, a look at some of my public relations blunders should provide a little insight in what not to do in the future. (Read more…)
April 27, 2009
Decade’s Worth of PR Lessons

I recently celebrated my first decade working in the public relations industry, in one capacity or another. As I looked back on ten years in public relations, I realized I have many fond memories and plenty of regrets. I had some big successes, and some terrible failures. I got publicity in a newspaper read by more than one million people everyday, and a write-up in a high school newspaper read by a few hundred students and parents. More than anything, I realized that I’ve learned a heck of a lot about public relations in that decade. Here are just a few of the tips I’ve picked up after ten years in the belly of the beast. (Read more…)

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