LEE, Mass., March 30, 2010 — @utoRevenue, an industry leader in delivering cost-effective customer contact solutions to auto dealerships across the country, and a division of Dominion Dealer Solutions, is excited to announce a major milestone in consumer adoption of online service appointment scheduling. @utoScheduler, an integrated appointment scheduling system to schedule service appointments online, has recorded 1,000 appointments made using its online interface in a single 24-hour period.
“Our primary goal for dealers is to increase service retention rates, and there is no better way to enable consumer behavioral change in our clients’ favor,” reports Brice Englert, general manager for @utoRevenue. “Online scheduling is a powerful tool to inspire consumer loyalty simply by giving them the control and flexibility to make their own appointment selections on their own time. The results for dealers using this system consistently can be immediate and significant.”
@utoScheduler is the only scheduling system in the industry that is fully integrated through multiple communication channels. Not only does it reside as a core feature of dealers’ websites, but also it can be present through every communication, whether via e-mail, voice, or direct mail, to drive traffic to the “Schedule Appointment” page of the dealer’s website. This constant branding results in customer retention for the dealership and faster adoption by consumers of the online appointment scheduling system. It also adds critical interactivity to the dealer’s website.
@utoRevenue® (http://www.autorevenue.com), a division of Dominion Dealer Solutions, is based in Lee, Massachusetts. As a leading provider of permission-based retention marketing solutions for retail auto dealerships, @utoRevenue has evolved to offer a complete line of services including email, email collection, online appointment scheduling, direct mail, text messaging, voice messaging, live calls, and e-newsletters.
About Dominion Dealer Solutions
Dominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at http://www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit http://www.DominionEnterprises.com.
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