Posts Tagged ‘customer experience’

Capton Introduces New All-Digital Pour Spout, the Most Advanced Beverage Data Collection Device in the Industry

Final Element in Comprehensive Upgrade of Beverage Tracking Solution for the Data-Driven Beverage Operation
IRVINE, Calif., May 9, 2013 /PRNewswire/ – Capton today announced the general availability of its new all-digital pour spout, the most advanced beverage data collection device in t…

Banking Industry Shows Steady Improvement in Customer Experience With Credit Unions and USAA Leading the Charge, Reports New Temkin Group Research Study

Third Annual Temkin Experience Ratings Evaluates 246 Companies Across 19 Industries
WABAN, Mass., March 26, 2013 /PRNewswire/ – Based on a study of 10,000 U.S consumers, credit unions and USAA earned the top spots in the banking sector of the 2013 Temkin Experience Ratings. At the other end of t…

USAA and American Express Tie for Best Customer Experience in Credit Card Industry, According to New Temkin Group Research

Third Annual Temkin Experience Ratings Evaluates 246 Companies Across 19 Industries
WABAN, Mass., March 25, 2013 /PRNewswire/ – Based on a study of 10,000 U.S consumers, USAA and American Express earned the top spots in the credit card sector of the 2013 Temkin Experience Ratings. At the other…

Stellar Solar Celebrates 15th Year With Launch of Game-Changing Residential Solar Loan

Their no-money-down, 12-year 2.99% solar loan will enable many more homeowners to go solar
SAN DIEGO, March 19, 2013 /PRNewswire/ — Stellar Solar, one of California’s leading commercial and residential solar integrators is celebrating their 15th year in business by offering a revoluti…

Norwegian Cruise Line Honors Avoya Travel With Top Travel Award

Award Signifies Avoya Travel’s Commitment to Creating Better Vacation Experiences
MIAMI, March 19, 2013 /PRNewswire/ – Avoya Travel®, one of the leading travel companies in North America and beyond, today announced that it has been named Norwegian Cruise Line’s Home Based Pa…

USAA and State Farm Set the Bar for Customer Experience in the Insurance Industry, Reports Latest Temkin Group Research

Third Annual Temkin Experience Ratings Evaluates 246 Companies Across 19 Industries
WABAN, Mass., March 18, 2013 /PRNewswire/ – Based on a study of 10,000 U.S consumers, USAA and State Farm earned the top spots in the insurance sector of the 2013 Temkin Experience Ratings. At the other end of th…

TriCare and Kaiser Permanente Earn Top Spots in Health Insurance Sector for Customer Experience, According to New Temkin Group Research

Health Plans Earn Poor Marks in Third Annual Temkin Experience Ratings of 246 Companies Across 19 Industries
WABAN, Mass., March 15, 2013 /PRNewswire/ – Based on a study of 10,000 U.S consumers, TriCare and Kaiser Permanente earned the top spots in the health insurance sector of the 2013 Temkin…

Southwest Airlines and Alaska Airlines Lead Industry in Customer Experience According to New Temkin Group Research

Third Annual Temkin Experience Ratings Evaluates 246 Companies Across 19 Industries
WABAN, Mass., March 14, 2013 /PRNewswire/ — Based on a study of 10,000 U.S. consumers, Southwest Airlines and Alaska Airlines earned the top spots in the airline sector of the 2013 Temkin Experience Ratings. At…

Chick-fil-A Leads Fast Food Industry in Customer Experience According to New Temkin Group Research

WABAN, Mass., March 13, 2013 /PRNewswire/ — Based on a study of 10,000 U.S. consumers, Chick-fil-A, Dunkin’ Donuts, Sonic Drive-In, and Little Caesar’s earned the top spots in the fast food sector of the 2013 Temkin Experience Ratings. At the other end of the spectrum, KFC and McDona…