Research Analyzes How More than 200 Large Companies Collect and Use Customer Experience Metrics
WABAN, Mass., Nov. 9, 2011 — A new research report published by Temkin Group, State of CX Metrics, 2011, examines how companies keep track of their interactions with customers. The research is based o…
Trans-Atlantic Competitive Intelligence
LONDON, Jan. 26, 2011 — Sedulo Group, a global competitive intelligence firm, officially announced the opening of its new London office.
Though Sedulo Group has been doing business in Europe since 2006, the new UK office will serve as the company’s European Headquarters, providing impro…
iUniverse Presents ‘Pink Slips and Parting Gifts’
An entertaining peek behind the curtain of corporate America mergers
RALEIGH, N.C., Oct. 19, 2009 — With an estimated one in five corporate workers experiencing a merger or acquisition in their working life, the aftermath of receiving that dreaded pink slip is something Americans know all too we…
