External Social Collaboration Solution Recognized as Innovating by Gartner
REDWOOD SHORES, Calif., May 3, 2013 /PRNewswire/ — Relayware a global leader and provider of B2B collaboration and multi-channel communication solutions today announced that it has been included in the list of "Cool Vendors in Technology Go-to-Market 2013"[1] by Gartner, Inc. [2]. The report recognizes companies that are innovating sales and marketing techniques to help IT providers go to market more effectively. By using such services, IT providers can get more value from their sales and marketing investments.
"We're both delighted and proud to be selected by Gartner as a 2013 Cool Vendor," said Mike Morgan, CEO of Relayware. "Our rapidly growing community of customers and their indirect channels enjoy the benefits that our innovative technology brings; dramatically improving vendor and channel collaboration and communication drives revenue growth. We believe that Gartner shares our perspective on the strong association between technology and revenue generation and has recognized us as a Cool Vendor."
Relayware is driving technological innovation through its integrated external social collaboration solution which facilitates sales, marketing, learning, and service and support collaboration across a vast spectrum of programs all on a single platform. Relayware allows vendors to communicate and collaborate with business partners through the broadest range of communication channels including email, content-rich portals, social media, instant messaging, activity streams and mobile apps.
Each year since 2004, Gartner has identified new Cool Vendors in key technology areas, publishing a series of research reports. Gartner recommends in this year's report that sales and marketing leaders at IT providers should investigate external (third-party) service providers that can augment internal processes to enhance brand recognition, sustain customer loyalty and drive revenue. Ms. Bova, who led this report at Gartner, is considered one of the preeminent thought leaders in the IT industry specializing in the development of comprehensive indirect channel strategies, including program development and optimization, go-to-market sales coverage models and the impact of cloud on the traditional channel.
About Relayware
Relayware is a global provider of business-to-business collaboration and multi-channel communication solutions. Relayware prides itself on delivering solutions to hi-tech, manufacturing, telecommunications, financial services, insurance and smaller and emerging businesses. Our powerful technology connects businesses and business people beyond the enterprise and facilitates effective communication and productive collaboration. With its comprehensive range of revenue performance management and collaboration apps and multi-channel communication tools, Relayware enables networks of intermediaries to function like extensions of a business's own sales, marketing and support teams. Relayware not only improves communication, collaboration and productivity but delivers rapid and sustained revenue growth and improved profitability.
Disclaimer:
Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
[1] Gartner "Cool Vendors in Technology Go-to-Market 2013" by Tiffani Bova, Neil McMurchy, Hank Barnes, Kimberly Collins and Ed Cordin dated April 17th 2013.
[2] The "Gartner" and "Gartner 2013 Cool Vendor" names and logos are registered trademarks of Gartner, Inc. and are used with permission.
Karren Gurnhill
Head of Media Relations
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