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PR Fuel: Public Relations Home Runs in Short Supply Following
Mitchell Report Release
The release of the Mitchell Report, a two-year investigation
headed by former Senator George Mitchell into the use of
performance-enhancing drugs by Major League Baseball ("MLB")
players, has proved to be a bonanza for public relations
voyeurs. Players named in the report have employed a wide
range of public relations tactics with mixed results.
The Attack: Retired player David Justice is the only
individual who immediately went on the attack following the
release of the report. Justice was named in the report by
former New York Yankees trainer Brian McNamee and former New
York Mets clubhouse attendant Kirk Radomski, both of whom
have admitted to selling and distributing steroids and human
growth hormone ("HGH"). They said that Justice used HGH in
2000, not long after he was traded to the Yankees.
Justice, now a commentator for a network owned by the
Yankees, has vehemently denied that he ever used HGH.
Beginning the day the Mitchell Report was released, Justice
has been interviewed on numerous radio shows and by print
reporters, and each time he has readily admitted that
McNamee supplied him with HGH once in 2000 while he was
trying to recover from an injury. Justice, however, claims
he never used the drug because it had to be injected, saying
that he is scared of needles. He also said that had the drug
been in a pill form, he would have taken it.
The thrust of Justice's argument is that McNamee was a
qualified trainer who told him to take the drug during the
normal course of an injury rehabilitation and that he was
just a ballplayer, ignorant as to what HGH is and trusting
of a medical professional. He claims to have never used the
drug and has noted that information in the report regarding
his supposed purchase is not corroborated by other evidence,
as is the case with other ballplayers.
Justice has made a persuasive argument, probably the most
persuasive of anyone involved in the Mitchell Report. He has
attacked the charges against him by detailing the alleged
incident, pointing out holes in his accuser's stories and
explaining what his thinking at the time was, providing some
much-needed perspective for the public. More important,
Justice has been proactive in his PR efforts and he has used
the media to his advantage, pushing his side of the story
instead of letting the story envelop him.
The Admission: Thus far, about six players named in the
Mitchell Report have admitted using HGH. Their admissions
have been received with varying results.
Yankees pitcher Andy Pettitte is by far the most notable
admitted HGH user. Pettitte initially refused to comment but
released a statement (http://tinyurl.com/2ho5n6) around
midday Saturday, or two days after the Mitchell Report was
released. Pettitte's statement is a well-crafted message in
which he admits to using HGH, explains why, refutes other
media reports and asks the public to put his actions into
context. He also questions whether his actions were wrong at
the time but acknowledges he made a mistake.
Gary Bennett is probably the person least familiar to
baseball fans who has "come clean." A career back-up catcher
with numerous teams, Bennett admitted his HGH use when asked
by reporters a day after the report was released, and he
offered an apology, but no excuses, saying he made a "stupid
decision." Earlier this week and after admitting his HGH
use, Bennett signed a new contract with the Los Angeles
Dodgers.
Currently an analyst for ESPN, Fernando Vina waited for five
days before granting his employer an interview and admitting
he used HGH towards the end of his career. Vina denied using
steroids, though he skirted one question about what the
checks he wrote to Radomski were for. Vina said his HGH came
out of "desperation" to continue his career, which was beset
by injuries. "Bottom line. It was stupid. I'm embarrassed
now, and it didn't help, either," Vina said. It's unclear
whether ESPN will continue to employ him.
Baltimore Orioles second basemen Brian Roberts was one of
the more troubling names in the Mitchell Report because he
has publicly denied using performance-enhancing drugs in the
past. Roberts, however, said on Monday evening that he used
HGH once in 2003, essentially verifying claims made by
former teammate Larry Bigbie in the Mitchell Report. (Bigbie
told investigators that Roberts had told him that Roberts
had used HGH "once or twice.") Roberts said he used HGH just
once, admits he made a mistake and asked fans, teammates and
others for forgiveness.
Two other former players, Dan Naulty and F.P. Santangelo,
also admitted their HGH use. Neither player made much of an
impact during their careers and their admissions were met
with ambivalence.
Of the players who have admitted HGH use, Bennett is the
only one who has not taken a huge PR hit. Fans care little
about journeymen players and Bennett has already scored a
new contract, suggesting that teams won't be scared off if a
player admits past use. Bennett's career is a footnote in
baseball history and so will his admission be. Vina, on the
other hand, could find himself unemployed.
Pettitte's admission is more troubling because of his star
status and the fact that Pettitte is a devout Christian who
is very open about his faith. By using his All-Star status
to promote his faith, Pettitte's beliefs have come into
question. He also plays in New York, where fans can be
merciful once the tide turns. Pettitte signed a one-year,
$16 million contract a day before the Mitchell Report was
released and if he performs poorly next year, he will hear
it from fans.
For Roberts, his admission compounds the problems for the
Orioles organization. One current player, Jay Gibbons,
tested positive for HGH use last year and will serve a
15-game suspension at the start of next season. Meanwhile, a
number of former Orioles were named in the report and the
team itself issued a rather backhanded statement about the
Mitchell Report late Saturday night, during a "graveyard"
period for the media. Roberts is considered the face of a
struggling franchise and one of the game's good guys, but
his admission and previous denials make him look a liar and
a cheat and have heaped more bad press on his team. Worse,
there were current and former players, as well as
columnists, defending Roberts and attacking the evidence
against him.
Despite the negative effects of players' admissions, the
media and the public seems willing to accept anyone who will
be honest. Some will forgive and forget, others will boo.
The message, however, has been "come clean now or we won't
believe you later, if we even believe you now." Some players
will want to come clean to clear their conscience, others
will simply deny use and hope people make their own
judgments in their favor.
The Denial: The biggest name mentioned in the Mitchell
Report is without a doubt Roger Clemens. The seven-time Cy
Young Award winner is generally considered the greatest
pitcher of the past fifty years, but his name was mentioned
more than 80 times in the report. Clemens issued a statement
on Tuesday through his agent, denying that he has ever used
performance-enhancing drugs.
"I want to state clearly and without qualification: I did
not take steroids, human growth hormone or any other banned
substances at any time in my baseball career or, in fact, my
entire life," Clemens said in a statement. "Those substances
represent a dangerous and destructive shortcut that no
athlete should ever take."
"I am disappointed that my 25 years in public life have
apparently not earned me the benefit of the doubt, but I
understand that Senator Mitchell's report has raised many
serious questions," Clemens continued. "I plan to publicly
answer all of those questions at the appropriate time in the
appropriate way. I only ask that in the meantime people not
rush to judgment."
Unfortunate for Clemens, people have rushed to judgment. One
big reason is that Pettitte's admission corroborated
statements made by McNamee, who was the source for virtually
all of the information in the report about Clemens. More so,
Clemens and Pettitte are close friends who work out
together. Putting two and two together is not very
difficult.
The fact that it took Clemens five days to issue a statement
has many people questioning his honesty. If he never used
HGH or steroids, why did he not immediately refute the
Mitchell Report's findings? they ask. One commentator,
Yankees broadcaster Michael Kay, said the only way Clemens
can clear his name is by filing a lawsuit against MLB for
slander. Kay, who absolutely loves the Yankees and counts
most players on the team as friends, said that in his book,
Clemens needs to win in court for him to believe the
pitcher.
Clemens' denial has been greeted with skepticism, and the
timing of it has raised more questions about his honesty.
Clemens would have been better off issuing a statement
immediately following the release of the report and either
holding a press conference or agreeing to an interview with
a national media outlet. By sitting on his hands, Clemens
has made his own situation worse.
The Halo Effect: If anyone has scored PR win out of the
Mitchell Report it is Frank Thomas, the designated hitter
for the Toronto Blue Jays. Thomas was the only current
player to meet voluntarily with investigators, and he has
been an on-the-record proponent of stricter drug testing for
well over a decade.
Thomas did not publicize the fact that he met with
investigators, but the report noted he did so. In interviews
since the report was released, Thomas said he had little
information to offer other than insights from someone who
has been in the league for eighteen years, but that he felt
it was his obligation to speak with Mitchell.
"Why wouldn't I talk to [Mitchell]," Thomas told The New
York Times. "I didn't do anything wrong and I've got nothing
to hide."
For Thomas, the release of the Mitchell Report has been a
redemptive event. Considered the best hitter of the 1990s,
Thomas' achievements have been overshadowed by other
players, many of whom have been accused of using steroids or
HGH. When Thomas hit his 500th career home run this past
season, the event was marked with indifference because fans
no longer see the milestone as being important, mostly
because so many sluggers are viewed as cheaters.
Over the past week, however, Thomas' stock has risen in the
eyes of fans and sportswriters, the latter group controlling
the keys to the Baseball Hall of Fame. Thomas'
accomplishments (two-time Most Valuable Player, top 25
all-time in home runs, runs batted in, slugging percentage,
on base percentage and base on balls) are now considered
even more remarkable because it's assumed that many of his
competitors were cheating and that he was clean.
Thomas narrowly lost the 2000 MVP award voting to Jason
Giambi, an admitted steroid user. He's eighteenth on the
all-time career home run list, and one player ahead of him
on the list has admitted using steroids; one player ahead of
him was suspended for using steroids; and, two players ahead
of him are strongly suspected of using steroids. Excluding
Alex Rodriguez, who most fans believe has not used steroids
or HGH, the only other players ahead of Thomas on the
all-time home run list were retired well before the "Steroid
Era" began.
By doing nothing other than what he thought was right,
Thomas won an easy PR victory. In the process, he has
boosted his image and secured his legacy.
The Silence: More than eighty current and former players
were named in the Mitchell Report, but only a handful have
either denied or admitted the accusations made against them.
Some players will simply wait it out and deal with the boos
next season. Others may eventually come clean or issue
denials. Whatever each player chooses to do, there will be
PR ramifications.
In most cases, silence is not the best avenue to take. In
fact, if I was a player who was willing to admit my
transgression, I would have done so immediately after
Pettitte did. Pettitte is the second-biggest star behind
Clemens to have his name in the report, and a mediocre
player could have slipped his admission through the media
cracks in the wake of Pettitte's admission.
When the Mitchell Report was released, I was not surprised
by the findings. I'm a lifelong baseball fan and the report
confirmed some of my worst fears. As a PR practitioner,
however, I was excited to see how the players named in the
report would deal with the fallout. Thus far, those players
named in the report are not doing a good spin job. And with
each day that passes, winning the PR battle becomes more
difficult.
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Ben Silverman is currently the Director of Development and a
Contributing Editor for Indie Research
(http://www.indieresearch.com), an independent investment
research service. Previously, Ben was a business news
columnist for The New York Post and the founder/publisher of
DotcomScoop.com. He can be reached via email at
bensilverman@gmail.com.
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