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PR Fuel: Walking Away (and Waiting)
I wanted to fire off a lengthy response explaining my
position and knocking down the arguments of a journalist. My
boss told me just to let it go.
"Ignore him, or send him an email saying, 'Good luck with
your future endeavors,'" my boss told me.
Advice taken. Short email sent.
I won't get into the specifics, but I received a very
strange phone call from a journalist today. The voicemail
was laced with hints of blackmail and future slander. Issues
totally unrelated to the problem at hand were brought up as
if they were some big secret. Cool and calm, the journalist
was sincere, threatening, filled with an inflated sense of
self-importance and, sometimes, downright strange. He levied
accusations but talked about how he enjoyed working me.
The voicemail message and the ensuing email I sent ended a
three-week trial of my patience. At times I tried to ignore
the matter and at times I got so frustrated that I wanted to
call the journalist to tell him off. He complained about our
"disagreement" to a mutual professional contact and at times
basically pleaded his case to me. I honestly don't know what
the end result will be.
Will the journalist let the issue rest? Will he make good on
his threats? Will this thing come back and bite me in the
butt at some point? I just don't know.
What I do know is that this journalist has the power to
reach a wider audience than I can reach. He gets the first
shot, if he wants to take it, in a public war. He has the
credibility because he has the by-line and the major media
outlet backing. What do I have besides a copy of his
voicemail message? Oh, right. I have him "on tape" making
threats. I guess I have the upper hand.
I realize that I'm being vague, but there is no upside
associated with revealing who this journalist is or who he
works for. What I wanted to do, however, was make people
aware of how a relationship between a journalist and a
public relations person can degenerate into something
potentially dangerous: the threat-maker and the threatened.
As a journalist, I was threatened more than once by a public
relations person. I never took those threats seriously, and
neither do most journalists. You get accustomed to upsetting
people and hearing them tell you, "I'm going to call your
editor and get you fired." In fact, a police officer friend
and I had a running joke where we tallied up how many times
each month someone threatened to get us terminated for just
doing our jobs. (He usually won.)
I don't, however, know if I've ever really been threatened
while doing public relations work. The biggest threat that I
can recall a journalist levying at me is that he wouldn't
cover the news I wanted him to. That's not really a threat,
just a fact of being in the PR business. In this case, the
journalist is actually threatening to ruin our reputation
because he's unhappy that I decided not to give him
something for free. (Imagine a consumer electronics
manufacturer not wanting to give a journalist a review
product and you'll get the idea.)
It's really a no-win situation for me at this point, unless
the journalist continues to push the issue. I don't gain
anything from giving into the journalist's demands because
it's not in the best interests of my company. I also don't
gain anything by trying to embarrass this journalist or get
him fired. If he wants to be a jerk, so be it. I'm sure his
bosses already know.
At this point, it's best if I just walk away. And that's
exactly what I'm going to do.
___
Speaking of my company's PR efforts, one of my co-workers
made a very important decision today. He has decided to wait
several weeks before launching a grassroots campaign.
"There are some tweaks and things I want to get done before
we go out and try to drum up some exposure," he told me.
"I'd rather just wait."
It was so refreshing to hear this, especially from someone
who does not have any PR experience and who was very excited
about launching a campaign. My co-worker obviously
understands that there is no point in launching a PR
campaign if you don't feel that the product is "ready for
prime time." It's a lesson many people need to learn.
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Ben Silverman is currently the Director of Development and a
Contributing Editor for Indie Research
(http://www.indieresearch.com), an independent investment
research service. Previously, Ben was a business news
columnist for The New York Post and the founder/publisher of
DotcomScoop.com. He can be reached via email at
bensilverman@gmail.com.
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