CHICAGO, April 16, 2009 — Repeat customers are the lifeblood of any successful business and are now more critical than ever for surviving the current economic downturn. Several larger retail and service chains are effectively using customer loyalty programs such as rewards cards or discounts in exchange for online survey participation to entice patrons to return. Unfortunately, these high-tech methods are too expensive to implement for many small-business owners. But now, a free customer retention system called TouchTone Coupons is available to help any small business attract more repeat customers by offering exclusive promotions and discounts to consumers via automated telephone messages.
“Small businesses need to leverage their existing resources as much as possible in order to remain profitable and see this recession through,” says Dorsey West, founder of TouchTone Coupons. “Now, business owners can increase revenue and reduce marketing expenses by utilizing a tool that virtually everyone has access to — the telephone.”
TouchTone Coupons lets small businesses record free telephone messages with details about special offers or discounts for repeat customers. Consumers can then call TouchTone Coupons and enter the unique ID number of the business to hear their current offer along with a corresponding promo code. To redeem the offer, customers simply give the salesperson or clerk the promo code at the time of sale, usually upon checkout. Businesses have complete control of the terms and expiration date of each offer and can update messages as often as they choose. There is no cost for consumers to call TouchTone Coupons, aside from their regular telephone rates.
West continues, “It takes a lot more money to attract new customers than to keep the ones you already have. TouchTone Coupons can help small businesses build stronger customer relationships by offering good incentives to keep coming back in a convenient, non-intrusive manner.”
TouchTone Coupons is free to use, regardless of the size or type of business. Business owners can register for a free TouchTone Coupons account and ID number online at http://www.touchtonecoupons.com. For more information, call (708) 829-4493 or visit http://www.touchtonecoupons.com.
Contact:
Dorsey West
(708) 829-4493
dorsey@touchtonecoupons.com
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