PHOENIX, Dec. 15, 2008 — For 20 years, ByteLogic Solutions (http://www.bytelogicsolutions.com), has been serving companies’ telecommunications needs. But what businesses may not know is that ByteLogic Solutions is more than a telecommunications services firm.
In fact, the company’s mantra is, “If it is technology, we say yes.” That attitude is reflected in ByteLogic Solutions’s list of services. Though the company’s core expertise is in offering hosted voicemail, e-mail, online storage and telephony, ByteLogic Solutions provides a full range of IT solutions and support that complement clients’ in-house technology capabilities.
“We can provide any level of telecommunications and IT support and service, from basic incident response to handling every aspect of firmware release updates for complex systems,” said ByteLogic Solutions president Todd Henry. “Many clients find that by partially or fully outsourcing their IT needs to ByteLogic Solutions, they are able to concentrate their time and resources on their own core competencies.”
Outourcing IT needs to ByteLogic Solutions proves cost-effective, too. Some clients’ IT departments are too small to deal with the myriad of issues involved in keeping a company’s technology up and running smoothly. Others simply can’t justify the cost of purchasing hardware that will soon be out of date. For businesses of all sizes, ByteLogic Solutions offers affordable, scalable service plans designed to meet the unique network, server and desktop IT needs of each client.
ByteLogic Solutions also offers comprehensive hardware-based solutions and hosted IP telephony, including a full range of messaging systems, voicemail, speech recognition and unified messaging for voicemail, e-mail and fax. Network services available through ByteLogic Solutions range from local dial tones to high-speed Internet and a thorough evaluation of the client’s business communications.
Companies in need of call center services will find a knowledgeable partner in ByteLogic Solutions. Along with call center consulting, the company assesses clients’ current call flows and recommends ways to improve call flow effectiveness and modify vectors to route call types to specific agent skill groups efficiently. ByteLogic Solutions also hosts a complete call center solution and offers call center layout design services, allowing clients to make the most of their available space and technology.
ByteLogic Solutions goes well beyond traditional telecommunications services, offering security systems, office and building security and monitoring and digital video recording, as well as disaster recovery services, including offsite storage and backup. For all services provided, ByteLogic Solutions offers telephone, e-mail and in-person support.
“Over the years, ByteLogic Solutions has implemented products and services that anticipate our clients’ IT and telecommunications needs, allowing them to remain on the cutting edge of technology,” Henry explained. “We have become a complete technology solutions provider, giving our clients the luxury of turning to just one team for all their technology needs.”
To learn more about ByteLogic Solutions, visit the company’s Web site at http://www.bytelogicsolutions.com.
Contact:
Terry Runion
BLS Communications S.W., Inc./ByteLogic Solutions
602-385-7892
http://www.bytelogicsolutions.com
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