Contact Information
Phone: 877-759-7839
Contact: Gailen David
Email: gailen@skysteward.com
Website: http://www.dearskysteward.com
The Sky Steward Company Profile
Gailen David is The Sky Steward. His Jetiquette program is a winner of the Magellan Award from Travel Weekly Magazine. David's inspirational book, Jetiquette ... The Customer Experience and You, shares his journey from a post-strike, bitter airline worker to one that has made providing the best service to customers his first priority and the foundation of his professional identity. Learn more at http://www.dearskysteward.com.News from The Sky Steward:
Coffee, Tea, Attitude Adjustment? Jetiquette(TM) Program Addresses Airline Customer Service Issues
CORAL GABLES, Fla., July 8, 2008 — Did you receive a smile the last time you were charged for your extra checked bag? Was the reservation agent polite when they asked you for a credit card number to cover your $100.00 change fee? Workers…
Jetiquette(TM) Lessons: The Sky Steward’s Trademark Concept Keeps Companies Out of Embarrassing Headlines and Helps Them Manage Change
CORAL GABLES, Fla., April 21, 2008 — Recent bad press related to customer service issues at major airlines, as well as the movement toward a passenger bill of rights, could have been avoided, according to The Sky Steward, Gailen Davi…