The MSR Group is a nationally recognized full-service market research company. Located in Omaha, Nebraska, The MSR Group offers a full complement of quantitative and qualitative methodologies across the financial, retail, advertising and agricultural industries. The firm’s proprietary APECS® System specializes in providing “real-time” voice of the customer research for financial institutions.
OMAHA, Neb., March 26, 2015 /PRNewswire/ — The MSR Group today announced that Investors Bank is the recipient of its APECS® Customer Advocacy Award, Northeast Region for the second consecutive year. This award is given to the client retail banking organization receiving the highest Net Advocacy Rating among its customers within their respective region. To qualify […]
OMAHA, Neb., Feb. 27, 2015 /PRNewswire/ — The MSR Group today announced that 1st Source Bank is the recipient of its APECS® Customer Advocacy Award, Midwestern Region for the second consecutive year. This award is given to the client retail banking organization receiving the highest Net Advocacy Rating (NAR®) among its customers within their respective region. […]
OMAHA, Neb., April 21, 2014 /PRNewswire/ — The MSR Group today announced that 1st Source Bank is the recipient of its APECS® Customer Advocacy Award, Midwestern Region. This award is given to the client retail banking organization receiving the highest Net Advocacy Rating (NAR®) among its customers within their respective region. To qualify as a […]
The MSR Group Recognizes Investors Bank with Customer Advocacy Award for Northeast Region
OMAHA, Neb., April 7, 2014 /PRNewswire/ — The MSR Group today announced that Investors Bank is the recipient of its APECS® Customer Advocacy Award, Northeast Region. This award is given to the client retail banking organization receiving the highest Net Advocacy Rating (NAR®) among its customers within their respective region. To qualify as a recipient, […]
OMAHA, Neb., March 11, 2014 /PRNewswire/ — The MSR Group today announced that North Carolina-headquartered First Citizens Bank is the recipient of its APECS® Customer Advocacy Award, Southern Region for the second consecutive year. This award is given to the client retail banking organization receiving the highest Net Advocacy Rating (NAR®) among its customers within their respective […]
Rabobank, N.A. is the recipient of the 2013 APECS® Customer Advocacy Award, Western Region based on results from The MSR Group's National Consumer Banking Study OMAHA, Neb., March 6, 2014 /PRNewswire/ — The MSR Group today announced that Rabobank, N.A. is the recipient of its 2013 APECS® Customer Advocacy Award, Western Region. This award is given to […]
