Oklahoma City Technology Firm Receives Patent for Providing Mobile Services to Hospitality Customers

OKLAHOMA CITY, Sept. 27, 2016 /PRNewswire/— An Oklahoma City-based technology company, Monscierge, announced last week the award of a patent for the communication process of receiving and servicing hospitality guests requests through the use of mobile technology. This is the company's second U.S. Patent for mobile services provided to hospitality customers, the first having been […]

Latest Hospitality Intelligence Reporting Gives Insight Into Guest Preferences

Former securities analyst creates new metrics detailing guest behavior and property operations for thousands of hotels. OKLAHOMA CITY, Nov. 20, 2015 /PRNewswire/ — Hospitality brands now have the option to access thorough, detailed data about their guests' behavior and the efficiency of property staff and operations. The technology group Monscierge has released real-time analytics to hotel […]

Former Starwood Director Joins Technology Firm to Better the Travel Experience

Recent Director of Interactive Design and Development for Starwood Hotels & Resorts Worldwide, Inc. leverages hospitality experience to design interactive guest technology. OKLAHOMA CITY, Oct. 28, 2015 /PRNewswire/ — Hospitality technology firm Monscierge, recently known for providing the Travelodge UK mobile booking application, has added the hospitality expertise of Jeff Snow, the former Starwood Hotels & […]

Travelodge Hotels Pushes Forward on Technology Strategy

THAME, England and OKLAHOMA CITY, Aug. 12, 2015 /PRNewswire/ — Travelodge, the UK's largest independent hotel chain, which operates over 500 hotels has partnered with hospitality technology firm, Monscierge based in Oklahoma City, OK, to develop a series of technology platforms to help the customer journey, from planning right through to checking-out and sharing their hotel experience […]

U.S. Travelers Weigh In On Hotel and Travel Smartphone Apps

A new survey conducted by Cornell University's Center for Hospitality Research points to what mobile users expect from hospitality and travel smartphone apps. OKLAHOMA CITY, April 24, 2015 /PRNewswire/ — On the cusp of 2015's travel season, a recent study points to smartphone features that surveyed participants say they currently use or expect to have […]

Hospitality Heats Up Local Recommendations and SMS Mobile Communication With Travelers

Dolce Hotels and Resorts is the latest hospitality company in 2015 to aggressively make sweeping changes with new technology, leveraging mobile and SMS to communicate with guests and provide check-out services. OKLAHOMA CITY and ROCKLEIGH, N.J., Jan. 21, 2015 /PRNewswire/ — Dolce Hotels and Resorts, operator of 26 luxury hotels, resorts and conference hotels across North […]

Are Dallas Hotels Shifting Hospitality's Guest Strategies?

The Warwick Melrose Hotel, Dallas makes strategic mobile technology decision, influencing the area's recent trend of hotel digital concierge services. DALLAS and OKLAHOMA CITY, Jan. 6, 2015 /PRNewswire/ — The luxury hotel Warwick Melrose is the next Dallas hotel to roll out a new digital guest-facing strategy using cloud technology that's known to effectively save thousands […]

Hyatt's Technology Strategy Will Save Thousands While Benefitting Guests

The Hyatt Regency Bellevue on Seattle's Eastside partners with Monscierge on a centralized, cloud-based solution, saving the property thousands of dollars each year. BELLEVUE, Wash. and OKLAHOMA CITY, Dec. 18, 2014 /PRNewswire/ — Last month, the Hyatt Regency Bellevue on Seattle's Eastside became the first hotel able to use SMS two-way communication between guest and staff […]

Monscierge and Accor Release Guest Technology Usage Data

At close of 3-day HITEC conference, Accor's Novotel Virtual Concierge saw over 65k local recommendations, with digital social postcards reaching upwards of 1.6 million online imprints. OKLAHOMA CITY, July 1, 2014 /PRNewswire/ — Last week over five thousand hospitality elites gathered for 3 days in Los Angeles for the inaugural Hospitality Industry Technology Conference (HITEC), receiving […]

Monscierge Hits the 65k Mark in the Recommendation Network™

Hospitality Software developer Monscierge sees increased volume in the Recommendation Network, hospitality's growing database of hotel-concierge's local picks from around the globe. OKLAHOMA CITY, April 16, 2014 /PRNewswire/ — Curating local recommendations from people in the business of delivering customer satisfaction – hospitality is wittingly taking back the recommendation crown by implementing technology that delivers the […]

How the Hospitality Industry Is Getting People to Download – and Keep – Their Brands' Mobile App

Hospitality Technology Europe 2014 dissects the way major hotel brands are maximizing their mobile app power OKLAHOMA CITY and MANCHESTER, England, Feb. 4, 2014 /PRNewswire/ — The World's leading technology and hospitality experts take over London's Earls Court today for the kick-off of Hospitality Technology Europe (HTE) – Europe's specialist hospitality technology event that is forecasting […]

Novotel and Monscierge Release Initial Results of New Virtual Concierge at HITEC 2013

Novotel finds their recently launched Virtual Concierge solution to be a big success with guests and staff OKLAHOMA CITY and PARIS, June 26, 2013 /PRNewswire/ — One month after implementing the first phase of a global virtual concierge roll-out, Novotel has noted significant increases in guests' satisfaction levels. They also report high levels of adoption […]

Healthcare Industry Challenged to Embrace Hospitality’s Enhanced Guest Experience

The Wills Eye Institute of Philadelphia collaborates with hospitality technology group Monscierge to deliver more personalized service and increase patient satisfaction PHILADELPHIA, May 10, 2013 /PRNewswire/ — Could Health Care 2.0 be already in the making? A recent study by the Health Research Institute at PricewaterhouseCoopers (PwC) states 72% of consumers ranked personal experience as a […]

Novotel Partners with Monscierge for Development of “Virtual Concierge”

Innovative technology behind new cutting-edge virtual concierge product will serve to enhance the overall hotel guest experience EVRY, France and MANCHESTER, England, April 18, 2013 /PRNewswire/ — Accor announces that Monscierge has been chosen to deliver the chain's new virtual concierge product designed specifically for its Novotel brand. Monscierge has been working with a number […]

Hospitality: It's 2013… Do you know where your trends are?

OKLAHOMA CITY, Feb. 6, 2013 /PRNewswire/ — The most recent GEM report released to hospitality executives gives a look at a few 2012 successful industry trends, and explores where technology is suggesting hospitality should focus during 2013. The reports are compiled by global hospitality innovations company Monscierge (www.monscierge.com), who develops intuitive and user-friendly software to enhance hotels' […]

Monscierge, LLC Brings 30-Year Hospitality Innovator Peter Klebanoff on Board as Chief Sales and Marketing Officer

OKLAHOMA CITY, Dec. 17, 2012 /PRNewswire/ — Hospitality technology solutions company Monscierge formally announces Peter F. Klebanoff as Chief Sales and Marketing Officer, Vice-President Of Sales for the Americas division. "OTAs are creating environments designed to disconnect hotels and brands from their guests," says Peter Klebanoff (http://www.linkedin.com/in/peterklebanoff). "Hospitality enterprises need a compelling alternative that will offer […]

Monscierge Launches New Hospitality Software Application Tool Monscierge | Connect

New Tool Harnesses Smartphone Technology to Keep Guests Constantly Connected With Hotel Services OKLAHOMA CITY, Dec. 6, 2012 /PRNewswire/ — Hospitality software innovations company Monscierge rolls out Monscierge | Connect, the first phase of mobile applications complementing the product line designed to enhance hotels' connections to their guests. Currently available for download on the iOS […]

Monscierge Chosen for First-Ever Exclusive Technology Exhibit

Only 94 companies will debut in the new C.E.S. tech-zone; Monscierge, selected by Dell, produces the interactive touch-screens seen popping up worldwide in trendy travel/hospitality venues OKLAHOMA CITY, Jan. 12, 2012 — The 2012 International CES®, the world's largest tradeshow for consumer technology, took over Las Vegas, Nevada, earlier this week, with Monscierge as part […]