SAN DIEGO, July 5, 2006 — America’s Vacation Center / American Express announced today the integration of a unique B2B support system, called "My AVC Buddy," into their industry-leading Agent Power software.
"Customer service is a major concern for thousands of home-based travel agents, many worrying they’ll lose business or strand customers if they’re not available 365 days a year," said Van Anderson, co-president of America’s Vacation Center. "My AVC Buddy solves that problem, helping AVC agents avoid burnout and ensuring top-notch customer service is never sacrificed."
Developed by America’s Vacation Center exclusively for AVC agents, My AVC Buddy allows a home-based travel agent to designate other AVC agents as "buddies" and allow them access to clients, their calendar of upcoming tasks, and more. All of these features are possible because My AVC Buddy is integrated into AVC’s Agent Power software. This allows information to be shared securely and integrates seamlessly with Agent Power’s other features, such as editing customer records, adding payments to bookings, updating calendars, automatic commission tracking, and more.
Since AVC’s home-based agents are independent contractors running their own businesses, Agent Power’s exclusive communication systems and My AVC Buddy enable business-to-business networking and deliver a sense of community that no other host agency offers.
"You’re in business for yourself but not by yourself," Anderson commented. "We’re here to help home-based agents run their own businesses and reach their personal goals by equipping them with top-tier commissions, amazing support seven days a week, American Express credibility, and more."
Travel agents looking for more information on how America’s Vacation Center / American Express can help them grow their own travel businesses should call (866) 520-2133 or visit http://www.JoinAVC.com. Customers interested in booking their next trip with America’s Vacation Center should call (800) 753-1463 or visit http://www.AmericasVacationCenter.com.
PR contact:
Evan Rutledge
PR manager – America’s Vacation Center
(760) 233-7630 ext. 267
About America’s Vacation Center
With more than 40 years of experience and a half-million customers served, America’s Vacation Center(R) (http://www.AmericasVacationCenter.com) is one of the top travel agencies in the American Express Travel Service Representative Network. America’s Vacation Center is a leading seller of cruises and vacation packages from leading suppliers such as Carnival Cruises, Royal Caribbean, Norwegian Cruise Line, Oceania Cruises, Holland America Line, Crystal Cruises, Classic Vacations, and more. With hundreds of independent contractors, America’s Vacation Center is America’s Leading Host Agency(TM) (http://www.JoinAVC.com), providing technology, support, and Live Leads(TM) to travel agents around the world.
Logo:
http://www.americasvacationcenter.com/images/Logo_AVC_Amex.jpg
