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PR Fuel: Going Solo
Arizona is probably best known for three things: The Grand
Canyon, sports and retirement communities. And although
America West Airlines and PETsMART call the state home,
Arizona doesn't exactly top lists when it comes to business
and the media. Jeremy Pepper is hoping to change that, sort
of.
Pepper is a PR person who cut his teeth in Silicon Valley,
Los Angeles, New York and San Francisco during the tech boom
working for both new economy and old economy companies. But
with a boom comes a bust and like many young workers, Pepper
found himself scrapping by on unemployment after the last
company he worked for was acquired.
"I moved back to Arizona, my home state," Pepper says.
"Unemployment doesn't go far in the Bay Area."
In Arizona, Pepper has found few PR opportunities to his
liking, so he's decided to go solo and launch his own firm;
Pop! Public Relations. Pepper's first task is to sell
himself to prospective clients, something that also involves
selling his location.
"I chose Arizona because it's inexpensive, but the state
seems not to be thought of as having much to do with big
business. The economy is based mostly on tourism and the big
companies tend to use outside agencies. But what I do is
explain to prospective clients that being in Arizona helps
me keep a low overhead and that means lower costs for them."
Pepper says that he's also had to convince people that being
out West won't hurt his client's chances of getting
placement from East Coast media outlets.
"The time difference doesn't matter, but I have to sell them
on it. If I need to be in the office at six in the morning,
no problem. I realize that if I get in at nine then it's
noon in the East. So if I need to be early, I get in early.
PR is not a nine-to-five job anyway."
The main task for Pepper now is building a client base. To
go about this, Pepper has leveraged existing business
contacts and has used the web in an inventive way.
"I look at employment listings and look for companies who
are trying to hire in-house PR people. I basically ask them,
'Would it be cheaper for you to hire an outside firm?' An
in-house PR person will probably cost them at least $60,000
per year plus benefits."
Pepper's tactics have paid off as he's currently attempting
to seal deals with two potential clients. In one case,
Pepper has drawn on his past employment to help sell his
services.
"I'm talking to a digital imaging company and the big thing
for me has been telling them about my experience working for
Kodak and Ofoto."
Another selling point for Pepper has been his past success
in getting clients placement.
"Sometimes you need to get specific about where you've
gotten placement, that's fine. I have the tools and rolodex.
I name names when they ask what journalists I have good
relationships with."
When he pitches potential clients, Pepper draws on his past
and his own theories on how to do PR. He says that one big
hurdle has been educating people about the difference
between PR, marketing and advertising. He breaks it down
simply.
"When people flip through a magazine they look for the
articles. They only see the ads if the ads really reach out
and grab them. But the articles are what's important and I
don't think most people realize how many stories in
newspapers, magazines and on television and radio are
generated by PR. Reporters are always looking for good
stories, that's where PR people come in."
While Pepper admits getting placement is hard, he combats
that by helping the reporter do his work.
"You've got to go the extra mile and do the extra work. I
provide reporters with every statistic I can find for
stories. I once created a chart for a reporter to emphasize
some statistics and she used the chart in an article. I
helped her do her job and she helped me do mine."
The most important thing, says Pepper, is finding clients
whose business you can help grow and who can you help
you grow your business.
"I'm being very picky. I need to watch out for the
reputation of my clients and my company. I'm not just going
after anyone or taking any client on. If it was just about
the money, I'd be doing PR for porn companies."
Going solo in a bad economic environment may not make sense
to some people, but Pepper says now is the best time to do
it.
"It came down to a decision; go about trying to find
freelance work or striking out my own. I think now is the
best time to start a business. You learn how to be scrappy
and make every dollar count. It pays off in the end."
Pop! Public Relations can be found online at
http://www.pop-pr.com (Pepper says the site will be launched
soon, but you can reach him via the email address there)
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PR News & Notes
Compiled and commented on by Ben Silverman
Run for the hills PR people! There's a company out there
that can quantify your work and either save you your job, or
help you lose it.
Link: http://www.business2.com/articles/web/0,1653,49477,00.html
___
Apple Computer's UK pitchman goes public about his worst PR
disaster, and he drank his way out of it.
Link: http://www.theinquirer.net/?article=9484
___
The mathematics of PR. "MC=MPxSR," which means, "Media
Coverage = Media Pitches x Success Rate. Make more editor
calls at a higher percentage of success, and you gain more
coverage." Um, ok.
Link: http://www.smartbiz.com/article/articleview/261/1/4/
___
She fought off a leopard and then fell victim to PR people
who wanted to exploit her. Someone get the woman a chair!
Link: http://cities.expressindia.com/fullstory.php?newsid=52277
---
PR woes in Australia and New Zealand are rather strange from
what I've read. The latest involves the rebranding of a
health center.
Link: http://www.nzherald.co.nz/storydisplay.cfm?storyID=3503106
___
Japan is another country with non-traditional PR ideas. PR
people in Japan are generally considered "scum" from what
I've been told. Ok, that's not so different from elsewhere,
but in Japan they really get harrassed. But things may be
changing, or at least changes need to occur, according to
Yoshikuni Sugiyama. "At many Japanese firms, PR work
traditionally has been conducted by the corporate planning,
general affairs or personnel affairs departments. However,
the number of companies that have separate PR departments is
increasing," Sugiyama writes.
Link: http://www.yomiuri.co.jp/newse/20030520wo13.htm
___
Microsoft's PR... in the toilet.
Link: http://www.fool.com/News/mft/2003/mft03051406.htm
___
Bad PR can hurt an athlete's career. Really?
Link: http://www.bayarea.com/mld/mercurynews/sports/5866872.htm
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Ben Silverman is currently the Director of Development and a
Contributing Editor for Indie Research
(http://www.indieresearch.com), an independent investment
research service. Previously, Ben was a business news
columnist for The New York Post and the founder/publisher of
DotcomScoop.com. He can be reached via email at
bensilverman@gmail.com.
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