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PR Fuel: PR Fuel - The News Conference: Controlling Your Message
You have some important issues you want the public to know
about. You are so concerned about it that you call a news
conference.
It wasn't an easy decision. You don't know which reporters
will show up and their quick-fire questions can be
intimidating. If you make one mistake, it will be captured
on tape or in print. However, a news conference can have its
advantages if you know how to maintain control.
The Set-Up
A news conference must be set-up so that you have control
over what the media captures.
1) The table can be a barrier.
2) Sitting down can make you look too relaxed.
In order to grab your audience's attention you have to look
alert, excited and ready. Normally the best set-up is to
stand, with the spokesperson in the middle. Instead of using
a desk or a conference table, use a podium. It will also
give the broadcast media a place to put their microphones
within a reasonable distance from the spokesperson and still
get good sound quality.
Strength in Numbers?
Most of the time, holding a news conference with more than
one spokesperson can be tricky. There are several reasons
for this. The more speakers, the less control you have over
the information that appears on the six o'clock news.
Remember, "control" is the key word. If you get five people
in a room, and they all make the same point, they will make
it in five different ways. That gives the reporter too much
to decipher, which increases the chances of being misquoted
or misinterpreted.
Speak To Humans
At a news conference, the spokesperson should know how to
speak in human terms. Tell people how they will be affected.
Proper training is usually necessary to keep professionals
from speaking in their own jargon.
Use catchy phrases and give short answers. Most importantly,
you have to show the public why your concerns should be
their concerns. Just saying that the issue is important to
you won't win over your audience.
It's also important to stay away from too many statistics
while the camera rolls. Save the stats for the background
information or wait until the reporter asks for them. Too
many statistics on camera is a guaranteed yawn for your
audience.
Before the media questions you, question yourself. Ask
yourself what points you are trying to make and limit that
to the three most important things. Then ask another
question: Who is your audience? Address your answers to it,
not the reporter.
Buzzwords
Sometimes reporters will put a "buzzword" in their question
to get you to repeat it. Don't fall into that trap. One
reporter might ask you if the problem today is
"overwhelming." Their purpose might be to see if you would
repeat the word and make it look as if the problems were too
tough to handle. If the audience heard you say, "We don't
think it's overwhelming," they will really hear, "We think
it's overwhelming." The answer should be positive, such as,
"We obviously believe the problem can be solved and our
suggestions will help do that."
So You Think You Know It All?
During a news conference, while the cameras are rolling, a
reporter might request some statistics. The exact figures
weren't known. The best thing to do is to tell the reporter
that you will get the information after the news conference.
Then make following-through a priority. The next time
around, the reporter will rely on you as the expert for
their story.
The worst thing you can do is to act like you know something
when you don't. You will be inviting trouble. Remember,
videotape lasts for years; a reporter can use your misquote
over and over.
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